MICHAEL DICKSTEIN | Mediator and Arbitrator
MWI Automotive & Retail Franchise Panel
Four Faneuil Hall - Fourth Floor Boston, Massachusetts 02109-1632
Phone: 617-973-9739 | Fax: 617-973-9532 | Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. | Web: www.mwi.org/franchise



Dispute Resolution Experience

Michael Dickstein is a full-time mediator, arbitrator, and negotiation/ADR teacher.  He is a Lecturer in negotiation at Stanford Law School, is a former partner in one of America's leading law firms (Heller Ehrman et al.), and was the national Co-Chair of the Association for Conflict Resolution's Workplace Section.  Since the mid 1990’s,  Mr. Dickstein has mediated and successfully settled cases  on a wide variety of topics including  franchise, contract, commercial, construction defect, real estate, employment, malpractice, personal injury, discrimination, class action, and defamation issues.


Representative Matters

Michael’s work includes:
  • Mediating over 30 franchisee/franchisor disputes, including disputes over  transfers of  franchises and succession issues;  alleged improper sales for export or resale; alleged misuse of incentive and employee purchase programs; termination and relocation of franchises; consolidation of automotive lines; claims of encroachment;  audit and tax concerns; and other issues;

  • Mediating a nationwide wage and hour class action with over 50,000 class members and billions of dollars in dispute;

  • Facilitating contract negotiations between the theater actors of Canada and its major theaters;

  • Mediating a multi-party international dispute over an asset purchase agreement;

  • Mediating a Title IX class action which alleged discrimination against women in sports in a leading university;

  • Facilitating discussions between a nationwide non-profit, its CFO, its regional advisory board, its regional executive director, and its regional staff.

ADR Panel Memberships and Professional Activities
  • ADR Chambers International (the leading Canadian International Arbitration and Mediation Organization): Mediation & Arbitration Panel
  • U.S. District Court for the Northern District of California: Mediation Panel
  • California Court of Appeals: Mediation Panel
  • San Mateo Superior Court Multi-option ADR Project: Arbitration, Early Neutral Evaluation, Mediation, and Settlement Conference Panels
  • Santa Clara Superior Court: Early Neutral Evaluation and Mediation Panels
  • Marin Superior Court/ Marin County Bar Ass’n: ADR Panels
  • Contra Costa Superior Court: Pro Tem, Mediation, and Settlement Conference Panels
  • Merrill Lynch Claims Resolution Process: Mediation panel for class action
  • Smith Barney Dispute Resolution Process: Arbitration Panel

Lectures and ADR Trainings Conducted

Michael has extensively lectured, taught and trained on mediation and negotiation around the world.  In addition to teaching negotiation and mediation at Stanford Law School, Michael has taught in conjunction with such institutions as Boalt Hall Law School (U.C. Berkeley), Shantou University (China), the University of San Francisco (MBA program),  and the Federal District Court for the Northern District of California.  Michael has also trained executives, judges, professionals, academics, lawyers, civil servants, HR representatives, and others  worldwide (including in England, Ireland, France, Germany, Canada, Bermuda, the Bahamas, Trinidad, St. Lucia, the United States, and Australia).


Background and Education
  • Harvard Law School, J.D. cum laude - 1985
  • Harvard University, A.B. cum laude - 1981
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