MWI Franchise Mediation Services

MWI maintains a panel of premier professional neutrals well-seasoned in franchise disputes, and experienced in working with conflicts that involve long-term contractual relationships. With an emphasis on assisting the franchisee and the franchisor to prepare for the mediation, parties attend the session understanding not only what is important to themselves, but what they want to accomplish.

This preparation empowers parties to have an effective discussion focused on securing mutually beneficial solutions that takes into account their business interests. There is no settlement unless the parties agree, and parties have given up none of their rights to proceed before an appropriate venue if the matter is not resolved.

MWI Mediators have mediated hundreds of franchise cases including:

• Dealer/distributor conflicts
• Overdue royalty payments
• Results of franchisor audits
• Incentive bonus programs
• Franchisee terminations
• Encroachment
• Advertising

MWI administers all aspects of the services including intake, convening, logistics and follow-up. This efficient process allows parties to resolve their dispute, saving both time and money.

Sample MWI Franchise Client List

• General Motors Corporation
• BMW North America
• Saturn
• Hummer
• Rolls-Royce Motor Cars LLC, NA
• Saab Automobile USA

Sample Panel Bios

MWI offers clients some of the most effective and seasoned franchise neutrals from across the country. MWI's neutrals include:

William Baten, IN - A mediator since 1987, Mr. Baten has participated in over 1,500 mediations and arbitrations. Currently serving as mediator to the biggest construction project in the U.S., the ‘Big Dig’ in Boston, Mr. Baten’s extensive experience in resolving franchise issues includes encroachment, resale of vehicles in Canada and overseas, gender discrimination, termination, realignment of brands and audit issues. Mr. Baten recently successfully resolved a multi-plaintiff surcharge dispute. For more information, click here.

Michael Dickstein, CA - Michael Dickstein has worked as a mediator and arbitrator of complex commercial, employment, class action, and other disputes, and a teacher of negotiation and mediation, since resigning as a partner in one of America's leading law firms in 1992. Mr. Dickstein teaches negotiation at Stanford Law School, and has extensive mediation training experience worldwide, from the US to Canada, Australia, England, Ireland and the Caribbean. In addition, Mr. Dickstein serves as a Judge pro tem. For more information, click here.

Charles Doran, MA - Charles Doran is an experienced mediator, trainer and facilitator specializing in the resolution of business, commercial, workplace and franchise disputes. Mr. Doran is a member of several ADR panels, including the World Bank Group, AT&T, FINRA and the Harvard Mediation Program and mediates franchise matters with General Motors and BMW. Mr. Doran is also a member of the CPR Institute’s Panel of Distinguished Neutrals. For more information, click here.

Dina Jansenson, NY - Dina Jansenson has conducted numerous mediations and arbitrations in a variety of cases, including franchise, general commercial, employment, personal injury, products liability, employment and family/matrimonial disputes. She has been appointed by various courts to help resolve pending litigation or claims, including: Mediator, U.S. District Court for the Southern and Eastern Districts of New York and Special Mediator, complaint mediation project of the Departmental Disciplinary Committee, Appellate Division, First Judicial Department. For more information, click here.

Jane Juliano, VA - As an Adjunct Professor, Jane Juliano teaches Mediation and Negotiation at Georgetown University Law Center and George Washington University Law School. Appointments as Mediator include the Federal Election Commission and the World Bank. Ms. Juliano’s extensive franchise experience includes a highly contentious $2.3M claim of breach of contract, a complex $9M relocation dispute, a major termination and audit issues in automotive, international health club and dating service franchised businesses. For more information, click here.

Maxel Sliverberg, TX - Formerly a senior attorney with the U.S. Treasury Department, Mr. Silverberg served as Vice President-Tax Counsel of the parent company for Trailways, Delta Steamship Lines and other domestic and foreign corporations. His areas of practice include all types of business, franchise, employment, commercial and financial transactions and labor relations. Further, Mr. Silverberg has mediated more than 2,000 cases in conflicts regarding franchisers and franchisees; employer-employee relations; complex business transactions; retirement plans; massive torts; professional malpractice; and disputes involving municipalities and grievances filed against attorneys by the State Bar of Texas. For more information, click here.

Contact

For more information, please call Nancy Connelly, Commercial Mediation Program Manager at 800-894-8323 or nconnelly@mwi.org fill out the form below for more information or to schedule a session.
 

MWI Franchise Mediation Referral Form

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Thank you for taking the time to complete this questionnaire.  Nancy Connelly will contact you within one business day.

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