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MWI MEDIATION SERVICES
Mediation is a voluntary and confidential process in
which a neutral person, the mediator, assists disputing
parties to clarify issues, develop options and work toward
a mutually beneficial resolution. MWI mediators
are available to assist in the resolution of a variety
of matters including:
ABOUT THE MEDIATION
PROCESS
Mediation is an opportunity for parties to discuss
their issues openly with the reassurance their dispute
will remain private and the outcome will remain in their
control. The mediation process is voluntary and
parties reserve the right to withdraw from the mediation
at anytime. The process is also confidential.
Benefits of mediation include:
- High Success Rate: Parties enjoy a 90% success rate with mediation.
- Convenience: Mediation sessions are scheduled at the parties' convenience.
- Self-Determined Outcome: The parties decide the terms of any agreement. The mediator does not have decision-making authority and will never attempt to impose a solution.
- Cost Effectiveness: Mediation costs a fraction of what it costs to litigate or what it costs to prolong the problem.
- Time Savings: Mediation sessions can be scheduled quickly (depending on the parties’ and mediators’ schedule). Length of a session can take as little or as much time as the parties need.
- Preservation of Relationships: Mediation improves communication and understanding between parties while strengthening personal and business relationships.
MWI practices a "facilitative or
interest-based" mediation model based on the five
principles of mediation.
CONFIDENTIALITY - is the principle that guarantees
that all information received from the parties will be
kept private, in order that parties will feel free to
explore the issues and potential solutions. Any exceptions
to this guarantee shall be made clear to the parties prior
to their consent to participate in mediation. In
addition, MWI Mediators and/or their notes cannot be
subpoenaed should the matter go to court (M.G.L.
ch 233 sec 23C).
VOLUNTARY - is the principle that acknowledges the
parties' right to freely enter both the mediation process
and any agreement reached in that process.
The parties have a right to withdraw from mediation
at any time.
SELF-DETERMINATION - is
the principle that recognizes that parties to a dispute
have the ability and right to define their issues, needs
and solutions and to determine the outcome of the process
without advice or suggestions from the mediator. The
parties have the final say as to the terms of any
agreement reached in mediation.
NEUTRALITY/IMPARTIALITY - is the principle that
affirms the parties’ right to a process that serves all
parties fairly and equally.
This principle applies equally to the mediator who
must refrain from perceived or actual bias or favoritism,
either by word or deed.
INFORMED CONSENT - is the principle that affirms
the parties' right to information about the mediation
process and access to information about their rights and
options before consenting to participate in mediation
and/or to the terms of any agreement reached in mediation.
MEDIATION SERVICE RATES - Please click here for a
fee schedule.
The first step towards a resolution:
Contact MWI at 800-348-4888 or 617-973-9739
e-mail: mwi@mwi.org
fax: 617-973-9532
The staff at Mediation Works Incorporated will talk
with you about your situation, the mediation process and
fees. We will contact the other party and schedule a
session at your convenience.
Prior to each mediation session, MWI intake staff will
speak with each party to better understand the issues and
answer questions about the mediation process.
Please contact call Mediation Works Incorporated at
800-348-4888 x22 or send an email to mwi@mwi.org
for more information.
Please contact Mediation Works Incorporated at
800-348-4888 or complete the form below for
more information.
MWI Mediation Referral Form
First Name:
Last Name:
Phone:
Email:
Please provide an overview of the case:
What's the best way and time to reach you?
Verification Code
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Thank you for taking the time to complete this questionnaire. A
representative from MWI will contact you within one business day.
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