ADR for EAPs
MWI provides Employee Assistance Programs (EAPs) and their client companies with support services designed to help employees resolve family, employment, and other disputes efficiently and economically. By resolving disputes that would otherwise consume limited resources and often result in costly legal claims, MWI’s neutrals provide a valuable resource for resolving disputes early and often while increasing productivity and morale.
The purpose of mediation is simple: to help employees address and resolve disputes with others that cause stress, instability and uncertainty. Mediation provides employees with an opportunity to put closure on difficult situations with family members, co-workers and supervisors so that they can move forward knowing that the issue is resolved.
MWI also provides arbitration for cases that require a binding process and a rendered award. Arbitration awards are generally considered
final and not subject to appeal, which provides companies and employees finality and certainty about the outcome. The arbitrator renders a reasoned award
based on the arguments and evidence presented by each party. The parties
not only choose the arbitrator, but they also have input regarding the
arbitration rules that will be applied.
Types of disputes to be mediated and arbitrated include:
- Family: divorce, custody, couples, child support, visitation, child support modifications, post-divorce issues, never-married parents; parent and elder care; sibling matters, and other family conflicts;
- Workplace/Employment: any combination of disputes between employees and management, discrimination claims, communication issues;
- Higher Education: student/student, student/faculty, faculty/faculty, tenure, inter and intra-departmental, pre-disciplinary matters concerning conduct and academic honesty;
- Other: foreclosure, bankruptcy, credit card debt, trusts, wills & estates, landlord tenant, real estate and other disputes from clients.
MWI also offers the following services to EAPs and their client companies:
- Negotiation and Communication Training: MWI has trained thousands of professionals and staff members to build their capacity to transform adversarial approaches to negotiation into problem-solving collaborations, producing better outcomes for all parties while enhancing long-term working relationships. Training programs may be customized to meet the specific needs and interests of the client organization.
- Ombuds Services: provides staff with a unique and confidential channel for voicing complaints and resolving conflict. This includes opportunities to seek advice on handling difficult situations, insights about company policy and services designed to build morale, productivity and the capacity to manage conflicts on their own.
- Dispute Resolution System Design: provides employees with tools and choices to resolve their disputes early and often. These tools include preparing employees to resolve their own disputes internally through training and providing employees with such services as mediation, meeting facilitation and arbitration.
Please contact Chuck Doran at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
or 800-348-4888 x22 with questions and for a detailed proposal for your review.
