Title: Manager of Commercial & Corporate Programs
With MWI since 2013
Marcus Stergio is a mediator and the Manager of Commercial & Corporate Programs at MWI. Marcus administers the dispute resolution process for multiple auto and retail franchise organizations, manages a national panel of franchise mediators while serving as the primary contact for clients such as General Motors, BMW North American, 7-Eleven, Inc. among others. Marcus also manages MWI’s panel of workplace and employment mediators, serving as the primary contact for EAPs, referral agents and disputing parties. Locally, Marcus manages the MWI Court Mediation Program and oversees a panel of between 50-60 pro bono court mediators. As part of that program, Marcus is tasked with mentoring new mediators and maintaining the success of more experienced court mediators. Within that Court Mediation Program, Marcus organizes and hosts monthly Roundtable events, which serve as continuing education and networking opportunities for the dedicated panel of volunteer mediators. As a practitioner, Marcus mediates primarily workplace and employment disputes, both with MWI and the Equal Employment Opportunity Commission, and delivers both mediation and negotiation trainings to universities and commercial clients. Outside of MWI, Marcus is adjunct faculty at Lasell College where he teaches a Conflict Resolution and Negotiation Course and is also the Web Manager for NEACR, the New England Chapter of the Association for Conflict Resolution.