SNHU Collaborative Communication Workshop & Coaching Sessions
MWI’s Collaborative Communication Workshop & Coaching Sessions offer participants concrete advice on how to communicate clearly and make the most of every interaction with co-workers, supervisees, and management.
This program is designed to optimize each participant’s learning experience through lectures, demonstrations, interactive exercises, and group discussions. Following the workshops, participants will be given the opportunity to sign up for a coaching session where they will be able to talk through and practice their newly acquired skills. MWI uses an interactive, hands-on, skill-building approach in a low-risk and safe environment for learning.
This program is designed to help Student Experience Leaders:
- Build strong working relationships and make the most of every interaction
- Understand how collaboration works and the benefits of “co-laboring” with your team and those with opposing views
- Maintain a stance of curiosity
- Engage multiple perspectives to find creative solutions
- Leverage the power of fairness and interest identification to collaborate effectively
- Facilitate effective communication using inquiry and active listening skills
- De-escalate and effectively manage high-conflict scenarios
- And more!
Workshop Agenda
- Welcome, Introductions, and Workshop Purposes
- Skill 1: Maintain Curiosity & Explore Multiple Perspectives
- Skill 2: Focus on Interests
- Skill 3: Use the Power of Fairness
- Preparing for Coaching Sessions
- Key Take-aways/Q&A
Coaching Session Agenda
- Engage successes, challenges, advice and questions
- Learn and practice: Skill 4: Listen Actively
- Introduction to the Ombuds
- Key Take-aways/ Q&A
Slides
Handouts
- Skill 1 – Ladder of Inference Worksheet
- Skill 2 – Focus on Interests Worksheet
- Skill 3 – The Power of Fairness Worksheet
- GROW Worksheet
- Ladder of Inference Feedback Form
- Additional Resources
Evaluation
Contact Information
- Michelle Wecksler – mwecksler@adrgi.com
- Elise Ramos – eramos@mwi.org or call 617-795-4912
For More Information
For more information about training & services to SNHU, contact Chuck Doran at cdoran@mwi.org.