1
Understand the Role
Learn what a Conference Ombuds does, how the role works, and how attendees can use the resource.
Free Live Webinar
How a Conference Ombuds Strengthens Conferences, Meetings, and Events
Learn how a Conference Ombuds can support attendees, complement your existing event systems, and help concerns surface earlier when more options may be available.
Free to Attend
Live Online
For Conference & Event Leaders
Organizations MWI Has Supported with Conference Ombuds Services
What You'll Learn
Understand how Conference Ombuds support works
This practical webinar will help you understand the role, where it fits within an event's existing systems, and what organizers should consider when deciding whether to offer the resource.
2
See Where It Fits
Explore how the ombuds complements—not replaces—event staff, codes of conduct, security, and formal reporting processes.
3
Plan for Your Event
Consider when to introduce the resource, how to communicate its availability, and what successful implementation looks like.
See the Resource in Action
Get a preview of Conference Ombuds support
Watch this brief overview to learn how a Conference Ombuds can provide an additional resource for attendees and event organizers.
Why Conference Ombuds Matter
Not every concern begins as a formal complaint.
Many situations begin with uncertainty, discomfort, interpersonal conflict, or questions about what to do next. A Conference Ombuds gives participants a confidential, impartial place to discuss a concern, understand their options, and determine a constructive path forward.
Earlier Support
Give attendees somewhere to turn before concerns become larger or more difficult to address.
More Options
Help participants understand available resources and think through possible next steps.
Useful Insight
Provide organizers with de-identified themes and observations that can help inform future event planning.
Who Should Attend
For professionals responsible for successful events
The webinar is designed for people responsible for attendee experience, event operations, participant support, and organizational risk.
Conference Organizers
Association Leaders
Meeting Directors
Event Planners & Producers
Meeting Professionals
DEI & Inclusion Leaders
Risk Management Teams
Attendee Experience Leaders
Upcoming Webinars
Choose a session that works for you
Registration is free. Select an upcoming session below to reserve your place.
Live Online Webinar
November 4, 2026
8:15–8:45 a.m. ET
Register Free
Can't make this date or need information sooner? Schedule time with Josh.
Live Online Webinar
December 11, 2026
3:15-3:45 pm ET
Register Free
Can't make this date or need information sooner? Schedule time with Josh.
Your Presenter
Meet Josh Hoch
Josh Hoch
Director of Ombuds & Mediation Services, MWI
Josh has served as an ombuds, mediator, and instructor with MWI since 2001. He oversees MWI's Organizational Ombuds Panel and Conference Ombuds Services and works with organizations to design Conference Ombuds resources for conferences, meetings, trade shows, and events.
Planning a Conference or Event?
Learn about Conference Ombuds support or talk with us now.
Attend the free webinar for an introduction to the role, or schedule a brief planning conversation to discuss how Conference Ombuds services could fit your particular event.
