Eviction Mediation Training

MWI’s Housing and Eviction Mediation Training is an advanced mediation training designed for mediators interested in helping tenants and landlords resolve housing and eviction disputes. This training will focus on the special considerations mediators face when mediating eviction cases including homelessness and the challenge of property ownership, landlord-tenant relationships, protecting the rights of both parties, effective agreement writing and mediating eviction cases in District and Municipal Courts.

Dates and Times

Next Program:    Thursday, December 12, 2019 – 8:30 AM to 4:30 PM

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Registration and Cost

Training tuition is $250 per person (or $200 if registered a month in advance of the program). Space is limited to 24 participants.


Topics to Be Covered

  • Ethical duties and dilemmas facing eviction mediator.
  • A review of policies and procedures when mediating eviction cases from the District and Municipal Court Department.
  • Supervised role-plays, exercises, group discussions and simulations

Who Should Attend

  • Mediators looking to gain new skills and experience mediating eviction cases in court. MWI has immediate opportunities for mediators who successfully complete this training.
  • Professionals working in the housing field interested in learning more about Massachusetts Landlord-Tenant Law and Summary Process procedure and how mediation can be used to resolve housing disputes.
  • Individuals interested in understanding the mediation process and landlord-tenant rights and responsibilities.


Mediators interested in summary process mediation training must have completed at least 30-hours of basic mediation training. They also must have completed at least five mediations prior to the start of the training. Participants are welcome to mediate summary process with MWI upon successful completion of this advanced mediation training.

Questions? Contact Megan Winkeler at 617-895-4032 or email mwinkeler@mwi.org

Participants Will Receive

  • MWI’s Summary Process Resource Manual: A comprehensive overview of Massachusetts landlord tenant law and eviction procedure.
  • A total of 8 hours of mediation training including opportunities to mediate with supervision.


10 Liberty Square – 4th Floor
Boston, MA 02109

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Sample Mediation Trainers (click on photo for bio)

  • Josh Hoch
    Josh Hoch
  • Megan Winkeler
    Megan Winkeler
Josh Hoch

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Mediating Divorce and Family Cases with MWI in Boston (Financial District)

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Josh Hoch is a mediator, instructor, and is Director of Mediation Services at MWI. A mediator since 1996, Josh mediates family, divorce, parenting, child support, never married parents, and housing cases. In addition to his mediation work, Josh is also a member of MWI’s training faculty and leads advanced mediation training programs in areas of divorce and housing/eviction. As Director of Mediation Services at MWI, Josh manages mediations and arbitrations in the areas of family law, consumer automotive, real estate, land use, construction, and workplace/employment. Josh also serves as MWI’s Employee Assistance Program (EAP) liaison. Additionally, Josh coordinates monthly workshops for parents seeking divorce and serves as a mentor to mediators looking to expand their practice to include divorce mediation. Josh is a member of the Association of Family and Conciliation Courts (AFCC), and served on the Board of Directors of the Massachusetts Chapter of AFCC for seven years. Josh has been featured in the Boston Globe and on the award-winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce, and the use of divorce and family mediation in Massachusetts.

To schedule a consultation with Josh at MWI, 10 Liberty Square – 4th Floor, Boston – click here. To read client testimonials, click here.

Focus Areas

Josh Hoch has mediated over 750 cases, including:

  • Divorce Mediation – short and long term marriages
  • Never married parents – separation, parenting plans, and child support
  • Physical separation, asset & liability division, and property division
  • Same-sex divorce
  • Custody disputes
  • Parenting plans
  • Pro se and with counsel present
  • Post-Divorce
  • Adult sibling
  • Adult child(ren) and parent(s)
  • Several cases mediated with various translators
  • High conflict divorce and family cases
  • Cases involving bipolar disorder, substance abuse, and domestic violence

Honors, Memberships, and Professional Activities

  • Served on the Assistant Judicial Case Manger (AJCM) Transition Working Group for the Chief Justice of the Probate and Family Court, 2019
  • Served on the ADR Education Subcommittee for the Massachusetts Trial Court, 2019
  • Designed and currently supervise a mediation program where divorce and family mediation services are provided at the Norfolk Probate and Family Court, (September 2013 – present)
  • Received recognition for outstanding performance and lasting contributions to the MA AFCC Chapter, an organization working to assist families in conflict through education, research and services
  • Served for 7 years on the Board of Directors of the Massachusetts Chapter of AFCC
  • Member of the Association of Family and Conciliation Courts
  • Member of the Massachusetts Chapter of the Association of Family and Conciliation Courts
  • Member of the Massachusetts Council on Family Mediation
  • Organizational Member of the New England Chapter of the Association for Conflict Resolution
  • Appeared on the award winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce and the use of divorce and family mediation in MA
  • Featured as a mediator in a Boston Globe article
  • Served as Treasurer for an annual fundraiser for Jimmy Fund Clinic patients and their families helping to raise over $500,000

Lectures and ADR Trainings Conducted

  • Designed and served as a lead trainer for an Advanced Dispute Resolution Training Program for Probation Officers of the Probate and Family Court. (May 2019)
  • Norfolk Probate and Family Court Department, mediation program mentor and supervisor, (2013 – present)
  • Advanced Divorce Mediation Training Instructor, (April 2005 – present)
  • Provide individual mentoring to mediators looking to increase their effectiveness as mediators, (2003 – present)
  • AFCC’s 54th Annual Conference: Turning the Kaleidoscope of Family Conflict into a Prism of Harmony, Conference Presenter (May 2017)
  • Community Dispute Settlement Center (CDSC), Housing Mediation Trainer, (February 2017)
  • International Academic Institute of Mediation, Conference Presenter, Divorce Mediation in the Courts, (September 2015)
  • Advanced Refresher Mediation Skills Training Program, Presenter, (2015 – 2016)
  • New England Chapter of the Association for Conflict Resolution Biennial Regional Conference, Presenter, “I’m a Trained Mediator, Now What do I Do?”, (June 2015)
  • Massachusetts Council on Family Mediation, Presenter, On-site mediation project in the Norfolk Probate and Family Court Department, (2014)
  • Emerson College, Guest Speaker, (2014 – 2016)
  • New England Law | Boston, Ethical Standards, Presenter, (2005 – 2013)
  • Liaison for Fletcher School of Law and Diplomacy Mediation Practicum, (2001 – 2011)
  • A Child’s Voice in Court: How to Get It, How to Interpret It and How to Use It, Panel Speaker, (2008)
  • Coca-Cola Enterprise Inc., Trainer. Trained over 950 employees dispute resolution and communication skills and educated over 1700 employees through briefings, (Florida, Georgia, Louisiana, Texas, New York, Vermont), (2004 – 2006)
  • Harvard Law School, Intern Fair, Cambridge, MA, Presenter, (2005)
  • Simmons College Graduate School of Social Work, Guest Lecturer, Parent – Teen Mediation (2004)
  • Boston University Law School, Court Connected ADR, Guest Speaker, (2003 – 2008)
  • Hale and Dorr Legal Services Center, Divorce Mediation Presenter, (2003 – 2004)
  • Newton and Lexington Community Education, Presenter: Divorce Information You Want to Know, (2003 – 2005)
  • Germaine Lawrence, Family Communication Workshop, Facilitator, (2001 – 2005)
  • Southern New England School of Law, Mediation Trainer and Coach (2001 – 2004)
  • Northeastern University, undergraduate class, Guest Speaker, (2001 – 2002)

Background and Education

  • Divorce Mediator, MWI, Boston, MA, 2001 – Present
  • Director of Mediation Services, MWI, Boston, MA, 2001 – Present
  • Divorce Mediator, CLC Inc., Granite Bay, CA, 2004 – Present
  • Court & Divorce Mediator, Cambridge, MA, 2001 – 2012
  • Boston Municipal Court Mediator, Boston, MA, 2004 – 2007
  • Mediator for Prisoner Disputes, Middlesex Multi-Door Courthouse, Cambridge, MA, 2003 – 2005
  • District Court Mediator, Middlesex Mediation Program, Lowell, MA, 2000 – 2001
  • Staff Member, Academy of Family Mediators, Jan. 2000 – Dec. 2000
  • B.A. University of Massachusetts at Amherst, 1998
  • Mediation Training, L. Wing Mediation Consulting, 1996

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Megan Winkeler

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Trainer & Mediator with MWI
Phone: 617-895-4032 | Email: mwinkeler@mwi.org

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Dispute Resolution and Training Experience

Megan Winkeler is a mediator, trainer, and staff member at MWI. As a Program Manager at MWI, Megan manages grant writing and program development for MWI’s mediation and negotiation training programs. In particular, Megan developed and directs the MWI Women’s Negotiation Project, a program which offers free negotiation workshops to income-eligible women in Boston. As a mediator, Megan handles housing and civil disputes, workplace and employment cases, harassment prevention orders, and cases through MassHousing’s TAP Mediation Program. As a trainer, Megan provides mediation training at MWI’s Forty Hour Mediation Training and for clients such as the Fletcher School of Law and Diplomacy at Tufts University, the Massachusetts Institute of Technology, and the Association of Corporate Counsel. Megan also works as a negotiation trainer with companies and government entities such as Eastman Chemical and the Nevada Department of Transportation. Megan is a graduate of Illinois Wesleyan University, where she received her BA in Political Science and Philosophy. After graduation, she served as an Ambassadorial Scholar for Rotary International, studying conflict resolution and transitional justice at the University of Cape Town in South Africa. During her graduate studies, Megan helped develop community dispute resolution programs with PASSOP, a non-profit focused on protecting the rights of refugees in South Africa.

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Additional MWI eviction mediators will also be in attendance as needed.

For More Information

For more information about MWI’s Eviction Mediation Training Program, please contact Megan Winkeler at 617-895-4032 or email mwinkeler@mwi.org.