About MWI
Since 1994, MWI has helped people and organizations to turn challenges into opportunities.
MWI’s organizational ombuds service, TrustPoint, provides an independent, impartial, and confidential resource for employees to discuss workplace concerns, explore options, and find a constructive path forward. TrustPoint also helps leaders understand recurring concerns and identify opportunities to strengthen their organizations.
MWI complements TrustPoint with mediation services, mediation training, negotiation training, and consulting, helping organizations resolve disputes, build practical skills, and improve how they manage conflict.
Mission
MWI helps people and organizations to turn challenges into opportunities.
Vision
For every person and organization to have access to organizational ombuds, mediation, and other dispute resolution services and training.
Values
Communicate with openness and integrity: foster honest, respectful dialogue that builds trust.
Honor differences: welcome varied experiences and perspectives.
Be professional and responsive: demonstrate expertise with care and accountability.
Exceed expectations: deliver thoughtful, high-quality services that make a lasting difference.
For more information, please contact Chuck Doran, Executive Director, at cdoran@mwi.org.
