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About MWI

MWI is a nationally recognized dispute resolution firm based in Boston that builds our clients’ capacity to collaborate and find mutually beneficial solutions through mediation and negotiation services, consulting and training. We are dedicated to helping clients turn challenges into opportunities for growth, innovation and change.

Founded in 1994, MWI has provided negotiation and dispute resolution services and training to hundreds of clients including Analog Devices, BMW North America, Bose, Coca-Cola, General Motors Corporation, KPMG, the United States Postal Service, and Visa International.

MWI takes great pride in our focus on customer service. Our partnership approach to service delivery guides our process and enables us to fully understand our clients’ challenges and long-term goals. We use that understanding and relationship to develop programs and services that meet our clients’ needs, match their organizational culture, and exceed their expectations.

As a 501(c) 3 not-for-profit corporation, MWI is also committed to serving income-eligible clients through MWI’s Public Service Initiatives that work to prevent homelessness with eviction mediation services,  provide mediation services to pro-se litigants onsite at multiple Massachusetts District and Municipal Courts, empower women to become more effective advocates for themselves and their children, and provide mediation services to, never married parents, and parents seeking divorce.

MWI also has expertise in meeting facilitation, organizational ombuds services, and dispute resolution system design. Our services have helped countless organizations resolve conflict more productively, often resulting in significant reductions in litigation costs and the renewed ability to focus on external business issues.


For More Information

Please contact Chuck Doran, Executive Director, at cdoran@mwi.org or 617-895-4026.