Chuck Doran

617-895-4026 | cdoran@mwi.org

Title:    Executive Director

With MWI since:    1994

Chuck is the Founder and Executive Director of a national dispute resolution service and training firm. Responsible for all financial planning and management, business development and execution, marketing campaigns, as well as the supervision of over 200 hundred mediators, trainers, staff and interns; Sets and oversees the implementation of MWI’s vision, mission, as well as current and long-term organizational goals and objectives.

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Josh Hoch

617-895-4028 | jhoch@mwi.org

Title:   Director of Mediation Services

With MWI since:    2001

Josh Hoch is MWI’s Director of Mediation Services and a divorce mediator. Josh also teaches advanced mediation training programs and manages mediations and arbitrations in the areas of family law, consumer automotive, real estate, land use, and construction. Additionally, Josh coordinates monthly workshops for parents seeking divorce, supervises MWI’s parenting coordinators, and serves as a mentor to mediators looking to expand their practice to include divorce mediation.

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617-895-4027 | ckacoyanis@mwi.org

Title:    Operations Manager

With MWI since: 2017

MWI’s Office Manager, Cassandra Kacoyanis, is responsible for managing the office, coordinating accounts payables and receivables, maintaining equipment and supplies, answering phones, and maintaining MWI’s confidential records system. Cassandra is also responsible for the logistical coordination of MWI’s open-enrollment training programs including preparing binders and other training materials, managing on-site logistics at training programs to ensure their successful and uninterrupted operation.

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Marcus Stergio

617-895-4029 | mstergio@mwi.org

Title:    Manager of Commercial & Corporate Programs

With MWI since:    2013

Marcus Stergio is a mediator and the Manager of Commercial & Corporate Programs at MWI.  Marcus administers the dispute resolution process for multiple auto and retail franchise clients, and manages a national panel of independent mediators who are referred those franchise disputes on a rotating basis. Marcus also runs a unique program with a major international retail franchisor, serving as the neutral administrator between management and the union while supervising a panel of neutral observers who attend meetings conducted by management and the union. Locally, Marcus manages the MWI Court Mediation Program and oversees a panel of between 50-60 pro bono court mediators. As part of that program, Marcus is tasked with mentoring new mediators and maintaining the success of more experienced court mediators. Within that Court Mediation Program, Marcus organizes and hosts monthly Roundtable events, which serve as continuing education and networking opportunities for the dedicated panel of volunteer mediators.

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Megan Winkeler

617-895-4032 | mwinkeler@mwi.org

Title:   Program Manager

With MWI since:    2014

Megan Winkeler is a mediator, trainer, and staff member at MWI. As a Program Manager at MWI, Megan manages grant writing and program development for MWI’s mediation and negotiation training programs. In particular, Megan developed and directs the MWI Women’s Negotiation Project, a program which offers free negotiation workshops to income-eligible women in Boston.

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