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Open-Enrollment Negotiation Skills Workshop

Based on principles developed at the Harvard Negotiation Project with Roger Fisher, co-author of the bestseller Getting To Yes, MWI’s Negotiation Skills Workshop is designed to build each participant’s capacity to transform adversarial approaches to negotiation into problem-solving collaborations, producing better outcomes for all parties while enhancing long-term working relationships. MWI’s Negotiation Skills Workshop is designed to:

  • Stimulate participants’ awareness of the complexities of negotiation
  • Equip participants with a framework for understanding, diagnosing and leading the negotiation process
  • Enhance participants’ skills through hands-on experience and feedback
  • Provide participants with a process for continued improvement and learning

Dates and Times

April 6-7, 2017 (Thursday and Friday)
9:00 AM to 5:00 PM
Boston, MA

Additional dates and times can be found at MWI’s Training Registration Page


Location

MWI
10 Liberty Square – 4th Floor
Boston, MA 02109

Click here for hotel information.


Registration and Cost

The cost of the training is $575 per person (or $525 if registered a month in advance of the program). Please call 617-895-4026 or send an email to mailbox@mwi.org for a brochure and registration form. Space is limited to 26 participants.

Register for this Program

Program Overview

MWI’s Negotiation Skills Workshop enable participants to improve skills by preparing, conducting and reviewing multiple simulated cases, in addition to learning the theory of negotiation effectiveness. The program focuses on the following areas:

  • Dealing with difficult behaviors and tactics
  • Building long-term, strategic relationships
  • Communicating effectively
  • Influencing and persuading others
  • Managing differences in perceptions
  • Managing roles in multi-party negotiations

Sample Negotiation Trainers (click on photo for bio)

  • Chuck Doran
    Chuck Doran
  • Matt Thompson
    Matt Thompson
  • Justin Wright
    Justin Wright
  • Megan Winkeler
    Megan Winkeler
Chuck Doran

Mediating Franchise and Workplace Matters | Mediation Trainer | Negotiation Trainer
Phone: 617-895-4026  | Email: cdoran@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution Experience

Charles “Chuck” Doran is an experienced mediator specializing in the resolution of workplace, franchise and commercial disputes. A mediator since 1992, he is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals and has provided mediation and other ADR services to a variety of clients including AT&T, Bose, BMW of North America, Coca-Cola, General Motors, Oxfam America, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), and the USPS REDRESS I and REDRESS II Mediation Panels. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation at Harvard Law School. In 1994, Chuck founded MWI, a nationally recognized dispute resolution service and training organization based in Boston, MA that provides individual and corporate clients with mediation services, negotiation consulting and training, and mediation training. Chuck served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. He is a member of the Massachusetts Bar Association’s Dispute Resolution Advisory Group and is a past president of the Association for Conflict Resolution, New England Chapter. He is also a Distinguished Fellow with the International Academy of Mediators and serves as an Executive Committee Member on IAM’s Board of Governors.


Representative Matters

  • General Motors:  Serves as a national mediator for disputes between Dealers and GM involving audit, incentive programs and fleet sales matters;  Designed and led the GM Mediation and Arbitration Training Program which provided training to hundreds of GM Dealer and Corporate Mediators;  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for General Motors;
  • BMW of North America:  Mediator for variety of matters involving BMW Motor Cars and Motorcycles.  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for BMW of North America;
  • 7-Eleven Incorporated:  Franchise mediator for matters emanating from the franchise agreement which may result in rehabilitation agreements, terminations, or succession planning.  Responsible for oversight and design improvements of the national mediation program managed by MWI for 7-Eleven;

Honors, Memberships, and Professional Activities

  • Distinguished Fellow and Executive Committee Board Member, Board of Governors – The International Academy of Mediators (IAM) (2013 – Present);
  • Appointed to serve as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee (1999-2003);
  • President and Director of the Association for Conflict Resolution, New England Chapter (NE-ACR) (formerly the Society of Professionals in Dispute Resolution – SPIDR). Elected to serve as President and former President-Elect and Director of the six state regional chapter of ACR International (1997-2004);
  • Chair, Massachusetts Budget Coalition. Led statewide collaborative effort with 15 mediation providers across the Commonwealth of Massachusetts to secure over $950,000 in legislative funding for court-connected mediation services (1997-2000).
  • Arbitrator with the Massachusetts Bar Association’s Fee Arbitration Board (1996 to present);

Lectures and ADR Trainings Conducted

  • Mediation Trainer. Designed and served as lead trainer for over seventy-five 20 to 40 hour basic and advanced training programs, totaling over 2250 hours since 1994. Mediation training clients include Coca-Cola, Bose Corporation, MWI, Fletcher School of Law & Diplomacy and the Harvard Mediation Program at Harvard Law School.
  • Negotiation Instructor and Presenter. Chuck has worked nationally and internationally with top sales, procurement, and delivery professionals to diagnose and resolve negotiation challenges across multiple industries including financial/consulting, healthcare, and high tech. Served as a negotiation instructor for the internationally attended “Program of Instruction for Lawyers” Negotiation Workshop at Harvard Law School as a teaching assistant to Professor Roger Fisher on multiple occasions.

Background and Education

  • Graduate: Completed a Specialization in Negotiation and Dispute Resolution, at the Program On Negotiation, Harvard Law School, Cambridge, MA (1993)
  • Undergraduate: B.A., Philosophy, Binghamton University, SUNY, Binghamton, NY; President Philosophy Club / Tenure Committee (1989)

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Matt Thompson

Mediating Workplace and Housing Matters | Negotiation Trainer with MWI
Phone: 617-895-4026 | Email: mthompson@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution Experience

Madison “Matt” Thompson has worked for more than three decades in the areas of negotiation, conflict resolution, and cultural competency. He has worked with large, regional banking institutions, higher education institutions, and major teaching hospitals as well local banks and community non-profit agencies. He has worked with such diverse client groups as the Florida Department of Health, Nova Southeastern University, The Massachusetts Office of Dispute Resolution, Dorchester People for Peace, the New England Regional Black Nurses Association and the Concerned Black Men of Massachusetts.


Representative Matters

Matt has served the health care industry for 40 years as a direct care provider, trainer and senior human resources administrator. He has sixteen years’ experience as a health care provider coupled with ten years in the military health care system.


Honors, Memberships, and Professional Activities

  • Served as Vice President of Diversity for two major regional banks 
  • Former Director, Staff Diversity at Massachusetts Institute of Technology 
  • Former Director of Affirmative Action at the University of Massachusetts, Boston 
  • New England Association for Conflict Resolution – Board of Directors, 2006 – 2010 
  • Association for Conflict Resolution – National Conference Panning Committee and Diversity Committee 2008 – 2010

 


Lectures and ADR Trainings Conducted

  • Cultural Competency & Conflict Resolution in Health Care – Northeastern University, Physician Assistant Program 2005 – Present 
  • Cultural Competency & Conflict Resolution in Health Care – Nova Southeastern University, Physician Assistant Program 2005 – 2011 
  • Cultural Competency & Conflict Resolution in Health Care – Salus University Physician Assistant Program 2008 – Present 
  • Contract Negotiations – Salus University Physician Assistant Program 2008 – Present 
  • Mediation/Conflict Resolution, 30-hour Skills training for Massachusetts Department of Corrections in collaboration with Massachusetts office of Public Collaboration – March 2012 
  • Introduction to Negotiations Skills – National Grid – 2015 
  • Effective Communications – National Grid – 2012, 2014 
  • Building Positive Business Relationships- National Grid – 2012 
  • Cultural Competency Facilitation: Train-the-Trainer, Physician Assistant Education Association (Faculty Development Institute) – November 2008 

Background and Education

  • Physician Assistant Certificate – Northeastern University (1974) 
  • B.S. Health Sci. – Northeastern University (1979) 
  • Candidate – M.A. Dispute Resolution , University of Massachusetts, Boston

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Justin Wright

Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution Experience

Justin Wright is an experienced ADR practitioner, providing both mediation and negotiation training and coaching for MWI. In addition to his work with MWI, he has served on the training team at Harvard Law School’s Program on Negotiation, for both their semester long course on negotiation, and semester long course on mediation and conflict management. He has also mediated over 100 cases in the last year alone, including business, interpersonal, contract, housing and harassment prevention order matters referred by the Massachusetts Trial Court. Justin brings this wealth of hands-on experience and application to his negotiation training and coaching practice.


Representative Matters

Justin has designed and led trainings for corporate, educational and non-profit institutions in the US and abroad.  Examples include trainings for audiences that range from international banking professionals to rural Mexican farming cooperatives.

Because of his focus on ethics and resource economics while at Yale University, Justin is particularly interested in improving the productiveness of conversation, or negotiation between activist groups and decision makers around resource management.  Most recently, he has been working to facilitate conversations within various communities about how to respond to climate change and with student activists at Tufts University and Swarthmore College negotiating with their administrations to divest from fossil fuels.


Honors, Memberships, and Professional Activities

  • Mediator, Trainer, and Coach with MWI
  • Mediators Without Borders – Member

Lectures and ADR Trainings Conducted

  • Interest Based Negotiation Training (variety of corporate/non-profit clients)
  • Mediation Training, Fletcher School of Law and Diplomacy
  • Guest Lecturer at BU – for MBA negotiation class
  • Guest Lecturer at the Law School in Alicante, Spain – History of American Mediation
  • Speaker at the National Association of Notaries in Madrid, Spain – American Foreclosure Mediation Programs
  • Assisted in the delivery of and coordinated the negotiation and mediation courses at the Program on Negotiation at Harvard Law School (2012 – 2013)

Background and Education

  • Trained Mediator – in accordance with MGL ch.233 sec 23C with MWI
  • B.A. Ethics Politics and Economics from Yale College

Click here for availability, rates, and more information

Megan Winkeler

Trainer & Mediator with MWI
Phone: 617-895-4032 | Email: mwinkeler@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution and Training Experience

Megan Winkeler is a mediator, trainer, and staff member at MWI. As a Program Manager at MWI, Megan manages grant writing and program development for MWI’s mediation and negotiation training programs. In particular, Megan developed and directs the MWI Women’s Negotiation Project, a program which offers free negotiation workshops to income-eligible women in Boston. As a mediator, Megan handles housing and civil disputes, workplace and employment cases, harassment prevention orders, and cases through MassHousing’s TAP Mediation Program. As a trainer, Megan provides mediation training at MWI’s Forty Hour Mediation Training and for clients such as the Fletcher School of Law and Diplomacy at Tufts University, the Massachusetts Institute of Technology, and the Association of Corporate Counsel. Megan also works as a negotiation trainer with companies and government entities such as Eastman Chemical and the Nevada Department of Transportation. Megan is a graduate of Illinois Wesleyan University, where she received her BA in Political Science and Philosophy. After graduation, she served as an Ambassadorial Scholar for Rotary International, studying conflict resolution and transitional justice at the University of Cape Town in South Africa. During her graduate studies, Megan helped develop community dispute resolution programs with PASSOP, a non-profit focused on protecting the rights of refugees in South Africa.

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Who Should Attend

  • Managers
  • Human Resources Professionals
  • Business Consultants
  • Mediators and other ADR Professionals
  • Attorneys
  • Educators

. . . and other professionals interested in improving their ability to negotiate more effectively and build stronger, longer-lasting relationships with clients, colleagues, suppliers, partners and others.


Program Objectives

In this program, you will:

  • Discover your current assumptions about negotiation and your approach to negotiating
  • Learn how to systematically prepare, conduct and review negotiations to produce better outcomes each time you negotiate
  • Learn how to discover the underlying interests in a negotiation and create mutually beneficial and durable solutions for all parties
  • Enhance your ability to communicate more effectively
  • Understand ways to build and strengthen important relationships over time
  • Learn how to deal effectively with difficult tactics, people and situations
  • Build your skills for negotiating more systematically and successfully over time.

Participants Will Receive

  • Two full days of negotiation training
  • An interactive, hands-on, skill-building approach
  • Case studies, role-plays and opportunities for small group discussions
  • Tools for preparing for and reviewing negotiations
  • Negotiation manual and accompanying resources
  • A low-risk and safe environment for learning
  • A Certificate of Completion
  • Morning and afternoon refreshments each day of the program
  • CEU’s: An application is pending for 14 Category 1 Continuing Education Hours for relicensure with NASW and 14 Category 1 Continuing Education Hours with MMCEP for LMHCs

For More Information

Please contact Chuck Doran at 617-895-4026 or send an email to cdoran@mwi.org for more information about the training program.