Public Service Initiatives

As a 501(c) 3 not-for-profit corporation, MWI is committed to serving income-eligible clients through MWI’s Public Service Initiatives. Below please find brief overviews and links to MWI’s Public Service Initiatives, including the problems to be addressed, methodology and the expected outcomes:


MWI offers free and discounted conference and organizational ombuds services to non-profit organizations.

MWI’s Court Mediation Program provides quality small claims mediation services to pro-se litigants onsite at fourteen Massachusetts District and Municipal Court Divisions.

MWI’s Eviction Mediation Program works to prevent homelessness by providing low-income tenants and landlords with services designed to help them reach efficient and durable agreements through mediation.

MWI’s Women’s Negotiation Program is designed to empower women to become more effective advocates not only for their own needs but also for their children’s needs while equipping them to meet other societal challenges.

For More Information

Please contact Chuck Doran, Executive Director, at cdoran@mwi.org or 617-895-4026.