617-973-9739|
placeholder

MWI’s Forty-Hour Weekday Mediation Training

MWI’s Forty-Hour Weekday Mediation Training is designed to prepare managers, executives, lawyers and other professionals how to become a mediator and to effectively facilitate the mediation process. This comprehensive five-day skill-building program utilizes lectures, demonstrations, interactive exercises, supervised role-plays, and group discussions to prepare participants to lead the mediation process. MWI’s mediation trainings meet the training requirement outlined in the Massachusetts Confidentiality Statute (MGL ch233 sec 23C) and Rule 8(c)(i) of the MA Supreme Judicial Court’s Uniform Rules on Dispute Resolution.

Free webinar on how to become a mediator – click here to register

Dates / Times

May 22-26, 2017 (Monday through Friday)
8:30 AM to 5:00 PM
Boston, Massachusetts

Click here to see additional dates and times


Registration & Cost

The cost of the training is $925 per person (or $875 if registered a month in advance of the program). Please call 617-895-4026 or send an email to mailbox@mwi.org for a brochure and registration form. Space is limited to 26 participants.

Register for this Program

Sample Trainers (click on photo for bio)

  • Chuck Doran
    Chuck Doran
  • Audrey Lee
    Audrey Lee
  • Robin DiGiammarino
    Robin DiGiammarino
  • Megan Winkeler
    Megan Winkeler
Chuck Doran

Mediating Franchise and Workplace Matters | Mediation Trainer | Negotiation Trainer
Phone: 617-895-4026  | Email: cdoran@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution Experience

Charles “Chuck” Doran is an experienced mediator specializing in the resolution of workplace, franchise and commercial disputes. A mediator since 1992, he is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals and has provided mediation and other ADR services to a variety of clients including AT&T, Bose, BMW of North America, Coca-Cola, General Motors, Oxfam America, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), and the USPS REDRESS I and REDRESS II Mediation Panels. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation at Harvard Law School. In 1994, Chuck founded MWI, a nationally recognized dispute resolution service and training organization based in Boston, MA that provides individual and corporate clients with mediation services, negotiation consulting and training, and mediation training. Chuck served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. He is a member of the Massachusetts Bar Association’s Dispute Resolution Advisory Group and is a past president of the Association for Conflict Resolution, New England Chapter. He is also a Distinguished Fellow with the International Academy of Mediators and serves as an Executive Committee Member on IAM’s Board of Governors.


Representative Matters

  • General Motors:  Serves as a national mediator for disputes between Dealers and GM involving audit, incentive programs and fleet sales matters;  Designed and led the GM Mediation and Arbitration Training Program which provided training to hundreds of GM Dealer and Corporate Mediators;  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for General Motors;
  • BMW of North America:  Mediator for variety of matters involving BMW Motor Cars and Motorcycles.  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for BMW of North America;
  • 7-Eleven Incorporated:  Franchise mediator for matters emanating from the franchise agreement which may result in rehabilitation agreements, terminations, or succession planning.  Responsible for oversight and design improvements of the national mediation program managed by MWI for 7-Eleven;

Honors, Memberships, and Professional Activities

  • Distinguished Fellow and Executive Committee Board Member, Board of Governors – The International Academy of Mediators (IAM) (2013 – Present);
  • Appointed to serve as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee (1999-2003);
  • President and Director of the Association for Conflict Resolution, New England Chapter (NE-ACR) (formerly the Society of Professionals in Dispute Resolution – SPIDR). Elected to serve as President and former President-Elect and Director of the six state regional chapter of ACR International (1997-2004);
  • Chair, Massachusetts Budget Coalition. Led statewide collaborative effort with 15 mediation providers across the Commonwealth of Massachusetts to secure over $950,000 in legislative funding for court-connected mediation services (1997-2000).
  • Arbitrator with the Massachusetts Bar Association’s Fee Arbitration Board (1996 to present);

Lectures and ADR Trainings Conducted

  • Mediation Trainer. Designed and served as lead trainer for over seventy-five 20 to 40 hour basic and advanced training programs, totaling over 2250 hours since 1994. Mediation training clients include Coca-Cola, Bose Corporation, MWI, Fletcher School of Law & Diplomacy and the Harvard Mediation Program at Harvard Law School.
  • Negotiation Instructor and Presenter. Chuck has worked nationally and internationally with top sales, procurement, and delivery professionals to diagnose and resolve negotiation challenges across multiple industries including financial/consulting, healthcare, and high tech. Served as a negotiation instructor for the internationally attended “Program of Instruction for Lawyers” Negotiation Workshop at Harvard Law School as a teaching assistant to Professor Roger Fisher on multiple occasions.

Background and Education

  • Graduate: Completed a Specialization in Negotiation and Dispute Resolution, at the Program On Negotiation, Harvard Law School, Cambridge, MA (1993)
  • Undergraduate: B.A., Philosophy, Binghamton University, SUNY, Binghamton, NY; President Philosophy Club / Tenure Committee (1989)

Click here for availability, rates, and more information

Audrey Lee

Mediation & Negotiation Trainer with MWI
Phone: 617-895-4026 | Email: alee@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution Experience

Audrey Lee is a Mediation Trainer for MWI, Senior Mediator at Boston Law Collaborative, LLP and the founding Principal of Perspectiva LLC. She is also Executive Director of the BLC Institute, a non-profit dedicated to providing education and training in all areas of dispute resolution. In addition to mediating at MWI, Audrey chairs BLC’s ADR Panel, and is a member of the EEOC Mediation Panel and a pool of Title IX Adjudicators for Harvard Law School. Previously, Audrey served as a mediator for the Massachusetts Commission Against Discrimination where she mediated harassment, disability, age, race, and gender discrimination cases. A frequent lecturer and coach for mediation skills trainings, Audrey has trained scores of attorneys, law students, social workers, and other professionals. Since 2004, Audrey has facilitated executive education programs at the Harvard Negotiation Institute at Harvard Law School, currently as faculty for the Advanced Mediation Workshop: Mediating Complex Disputes. Audrey has also been on the faculty of Northwestern University School of Law, DePaul University College of Law, and the McCormack Graduate School of Policy and Global Studies at UMass Boston as a Negotiations Professor. Prior to becoming a mediator and trainer, Audrey practiced law as an intellectual property and litigation attorney at Winston & Strawn in Chicago and Davis Polk & Wardwell in New York.


Representative Matters

  • Audrey has led mediation and mediation advocacy trainings for law firms, community mediation centers and several law schools.
  • Mediator, Massachusetts Commission Against Discrimination
  • Mediator, U.S. Equal Employment Opportunity Commission Mediation Panel
  • Mediator and Chair, Boston Law Collaborative ADR Panel

Honors, Memberships, and Professional Activities

  • Co-Chair, 2015 MCLE ADR and the Law Conference
  • Member, Women’s Bar Association, ADR Committee
  • Member, NE-ACR
  • Harvard Law School Women’s Alliance of Boston, Past Founding Co-Chair
  • Association for Conflict Resolution – Chicago Chapter, Past President
  • Trainer of the Year, Center for Conflict Resolution in Chicago
  • Harvard Law School Hewlett Law and Negotiation Research Fellowship

Lectures and ADR Trainings Conducted

  • Diversity Issues in Mediation, Guest Lecturer, Harvard Law School Mediation Course
  • “Mediation Process & Skills,” Cook County Mortgage Foreclosure Mediation Program
  • “Interest-Based Negotiation Skills for Mediators,” Loyola University Chicago Law School

Publications


Background and Education

  • Harvard Law School, J.D.
  • Harvard University, A.B. magna cum laude in Government
  • Mediator Training, Harvard Mediation Program (Cambridge, MA)
  • Mediator Training, Center for Conflict Resolution (Chicago, IL)
  • Family Law Mediator Training, MCLE (Boston, MA)

Click here for availability, rates, and more information

Robin DiGiammarino

Mediating workplace and housing matters | Mediation Trainer | Mentor
Phone: 617-895-4026 | Email: rdigiammarino@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution Experience

Robin DiGiammarino brings her experience in local government, health care and small business to her work in the field of conflict management. She has worked with MWI since 2003 serving as a mediator, trainer, facilitator and mentor. A proponent of life long learning, Robin served as a public official on a local school board, providing stewardship for a public education system serving over six thousand students. Robin holds a Master’s Degree in Occupational Therapy and she incorporates her expertise working with clients and her supervisory experience in clinical settings into her work as a coach, trainer and mentor. Since 2007, Robin has provided supervision and coaching to new mediators in the MWI Mentor Program. Robin enjoys mentoring adult learners providing opportunities for mentees to sharpen their mediation skills and reinforce good habits.


Representative Matters

  • MWI MA District and Municipal Court panelist for civil and advanced civil cases, housing evictions, family and probate disputes.
  • Pilot program in the Quincy District Court, Harassment Prevention Orders
  • Boston EEOC Office: Employment discrimination cases
  • MassHousing: Public housing disputes, Tenant’s Assistance Program, TAP
  • Numerous private disputes involving dissolution of business partnerships

Honors, Memberships, and Professional Activities

  • Association for Conflict Resolution, New England Chapter, member
  • ASTD, American Society for Training & Development
  • MassUMA Working Group: Co Chair, Mediator Training/Definition Committee, 2006-09

Lectures and ADR Trainings Conducted

  • The Community Builders Annual Conference, Hyannis MA, Presenter, 2014
  • Fitchburg State University, Fitchburg MA, Mediator and Consultant, 2014
  • Aspiring Leaders, NOVA, Workforce Development Division, USDA, Boston MA, Trainer, 2013
  • Attleboro MA High School, Peer Mediation Training, Co-Trainer, 2013
  • Autistic Self Advocacy Network Focus Group, Boston MA, Facilitator, 2013
  • Tips & Tools for Mediating 258E District Court Cases, MWI,Boston MA,  Presenter, 2013
  • Advanced Mediation Refresher Training, MWI, Boston MA, Trainer, 2012
  • Cary Memorial Library Foundation Professional Advisors, Lexington MA, Facilitator, 2012
  • Partnership for Community Schools, PCSM, Malden MA, Trainer, 2010
  • America Speaks, Framingham MA, Advancing Futures for Adults with Autism, Facilitator, 2009
  • Tufts University, Medford, MA, Negotiation Course, Guest Speaker, since 2009
  • Dept. of Public History, UMASS Amherst MA, Mediation for Historians, Trainer, 2008
  • Massachusetts Association of School Committees, MASC Conference, Hyannis MA, Presenter, 2007
  • Fletcher School of Law & Diplomacy, Tufts University, Medford MA, Trainer & Coach, since 2008
  • Boston College Law School, Newton MA, Mediation Course, Trainer & Coach, since 2006
  • Suffolk University Law School, Boston MA, Mediation Course, Trainer & Coach, since 2006
  • MWI, Boston MA,  Coach since 2004 and Trainer & Mentor, since 2007

Background and Education

  • American Society of Training & Development, Alexandria VA, certificate program, 2008
  • Equal Employment Opportunity Commission, Boston MA, practicum 2007
  • Program on Negotiation, Negotiation & Dispute Resolution, Harvard University, Fall 2006
  • Cultivating Mindfulness in the Law & Dispute Resolution, Harvard University, 2005
  • Mediation Works Incorporated Trainings, MWI Basic Mediation Training, 2003; Summary Process Training, 2004; Advanced Divorce Training, 2007; Train the Trainer, 2009
  • Negotiation Training, CMI/The Negotiation Group, Harvard Graduate School of Education, 1998
  • Boston University, Master of Science, Occupational Therapy, 1978

Click here for availability, rates, and more information

Megan Winkeler

Trainer & Mediator with MWI
Phone: 617-895-4032 | Email: mwinkeler@mwi.org

Click here for availability, rates, and more information | Print, PDF and email this bio


Dispute Resolution and Training Experience

Megan Winkeler is a mediator, trainer, and staff member at MWI. As a Program Manager at MWI, Megan manages grant writing and program development for MWI’s mediation and negotiation training programs. In particular, Megan developed and directs the MWI Women’s Negotiation Project, a program which offers free negotiation workshops to income-eligible women in Boston. As a mediator, Megan handles housing and civil disputes, workplace and employment cases, harassment prevention orders, and cases through MassHousing’s TAP Mediation Program. As a trainer, Megan provides mediation training at MWI’s Forty Hour Mediation Training and for clients such as the Fletcher School of Law and Diplomacy at Tufts University, the Massachusetts Institute of Technology, and the Association of Corporate Counsel. Megan also works as a negotiation trainer with companies and government entities such as Eastman Chemical and the Nevada Department of Transportation. Megan is a graduate of Illinois Wesleyan University, where she received her BA in Political Science and Philosophy. After graduation, she served as an Ambassadorial Scholar for Rotary International, studying conflict resolution and transitional justice at the University of Cape Town in South Africa. During her graduate studies, Megan helped develop community dispute resolution programs with PASSOP, a non-profit focused on protecting the rights of refugees in South Africa.

Click here for availability, rates, and more information


This Program is Designed to:

  • Prepare participants how to become a mediator and how to effectively facilitate the mediation process – from the opening to agreement writing.
  • Help participants apply a negotiation framework to the mediation process in order to assist parties in their efforts to define the issues, focus on their interests, and generate options that secure sound resolutions.
  • Provide participants with the skills necessary to mediate effectively, including interactive listening, asking effective questions, and overcoming barriers to agreement.

Topics to Be Covered:

  • An overview of mediation and other ADR (Alternative Dispute Resolution) methods; various mediation styles including facilitative, directive and evaluative – the differences and goals.
  • The nature and dynamics of conflict.
  • The role and skills of a mediator including: setting the stage, defining the issues, identifying interests, transmitting information, communicating effectively, generating options for resolution, drafting agreements.
  • Mediating with a co-mediator; Solo mediation techniques.
  • The five principles of mediation; Ethical duties and dilemmas facing mediators; Mediator confidentiality and liability; Dovetailing mediation and the law.
  • The art of effective questioning; Empathy and the mediation process
  • Dealing with challenging personalities, mediator bias and challenges to neutrality; Dealing with power differentials.
  • State and national mediation resources; Mediation and ADR web sites, listservs and newsgroups.

Download a free guide to choosing a mediation training – click here

Location

MWI
10 Liberty Square – 4th Floor
Boston, MA 02109

Click here for hotel information.


Reasons to Attend:

  • Build and Expand your dispute resolution skill set.
  • Enhance your communication skills and capacity to listen effectively.
  • Network with participants and a faculty of seasoned ADR professionals dedicated to your growth as a mediator.
  • Learn from lively interactive presentations and personal coaching designed to help refine your mediation skills.

Participants Will Receive

  • 40-hours of mediation training, including three role-play opportunities for each participant to mediate with supervision.
  • Certificate of Completion in accordance withG.L. chapter 233 section 23C (Confidentiality Statute).
  • A comprehensive mediation manual, bibliography, and information on state and national dispute resolution organizations.
  • CEUs (Continuing Education Units)
    • Licensed Social Workers:This program has been approved for 35 Category I Continuing Education Hours for relicensure with NASW for LICSWs.
    • Mental Health Counselors:This program has been approved for 35 Category I Continuing Education Hours with MMCEP for LMHCs.
    • Human Resource Professionals:This program has been approved for 32 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please contact MWI for details.
  • Continuing Legal Education Credits: CLE’s have been awarded to every training participant who has applied after completing a MWI program. Please call 617-973-9739 for details

Please see our Open-Enrollment Mediation Training Program Schedule Overview for additional dates and programs.

Click here for information about Boston Hotels.


For More Information

For more information about MWI’s Forty-Hour Mediation Training Program and post-training mediation opportunities with MWI, please contact Chuck Doran, Lead Trainer at cdoran@mwi.org or 617-895-4026.