Marcus Stergio

Marcus Stergio

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10 Liberty Square – 4th Floor Boston, MA 02109
Phone: 617-895-4029 | Fax: 617-973-9532 | Email: mstergio@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Marcus Stergio is a mediator, mentor, trainer, and is the Manager of Commercial & Corporate Programs at MWI. Marcus mediates workplace and employment disputes, consumer conflicts, family cases, as well as housing disputes both within and outside of the MA Trial Court system. As the Manager of Commercial & Corporate Programs, Marcus manages the Court Mediation Program at MWI, serving as a mentor to mediators before, during and after court mediations. He is a member of MWI’s training team and serves as lead trainer for the MWI Housing and Eviction Training, as well as the MWI Refresher Mediation Program. Marcus has provided a variety of mediation and negotiation trainings to commercial clients such as General Motors, BMW North America, the Center for Disease Control and Prevention, as well as universities and workplaces in the Greater Boston area. Outside of MWI, Marcus is adjunct faculty at Lasell College where he teaches a Conflict Resolution and Negotiation course to undergraduates, and he also serves as Web Manager for NEACR, the New England chapter of the Association for Conflict Resolution.

Focus Areas

  • Mediates workplace and employment cases both at MWI and with the Equal Employment Opportunity Commission
  • Oversees a panel of approximately 50 court mediators who provide pro bono mediation services to the MA Trial Court
  • Serves as a mentor to new mediators both in and outside of court
  • Runs advanced mediation trainings for new and experienced mediators
  • Models mediation in role play simulations for mediators in training

Honors, Memberships, and Professional Activities

  • Web Manager, New England Chapter of the Association for Conflict Resolution
  • Member, Society for Psychological Study of Social Issues
  • Mediator and Trainer, North Shore Community Mediation Center
  • Adjunct Faculty, Lasell College

Lectures and ADR Trainings Conducted

  • Coach and guest lecturer at Mediation & Conflict Management course, Harvard Law School
  • Guest lecturer at MIT Conflict Management Training
  • Current liaison for Fletcher School of Law and Diplomacy mediation practicum
  • Mediation trainings conducted for General Motors and BMW NA employees
  • Negotiation trainings conducted for Center for Disease Control and Prevention employees in Ethiopia
  • Collaborative Communication workshops delivered at universities and organizations throughout the US Northeast

Background and Education

  • BA, Communication Studies/Business Administration, Northeastern University, 2008
  • MA, Conflict Resolution, University of Massachusetts Boston, 2012
  • Negotiation and Dispute Resolution, Harvard Law School, 2013
  • Foundations of Organizational Ombudsman Practice, International Ombudsman Association, 2016

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