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Ombudsman Definition

Mediation and Negotiation Blog


7 Functions of an Ombuds

March 10, 2022

An ombuds is an independent, neutral, confidential, and informal resource to help employees solve conflicts. Ombuds do this through conflict management, recommendations, improved company coordination, knowledge on company policies, hand-crafted training, and anonymous reporting structure.

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What is an Ombuds and What Might They Do for Me?

March 6, 2022

MWI Outsourced Ombuds Panel Member Chuck Doran became a Certified Organizational Ombudsman Practitioner (CO-OP®) with the International Ombuds Association (IOA) in July 2021.

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Divorce by Co-Mediation

February 18, 2022

Co-mediation allows mediators to fill in the gaps for one another, providing the best result for clients. Here, Vanessa Linsey provides a personal anecdote on why she finds co-mediation valuable.

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How to Find Your Massachusetts Divorce Case Online

February 11, 2022

Curious what the status of your divorce is? Massachusetts provides a way to check your legal status online. Read on for step-by-step instructions on how to find the status of your divorce case.

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The Benefits of Negotiation Training

February 10, 2022

What benefits can you expect to gain from a negotiation training?

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Benefits of an Outsourced Ombuds Office

January 28, 2022

Ombuds help employees feel more recognized, respected, and heard. As a confidential and neutral resource, they listen to employees and help direct them to the right places to make sure their complaint is dealt with. Outsourced ombuds, who can provide the same benefits at reduced costs and with more flexibility, are a cost-effective measure for companies to effectively manage conflict.

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7 Reasons Combining Divorce Mediation & Counseling Provide the Best Divorce Results

January 25, 2022

Divorce mediation is a service for couples who wish to maintain a good relationship with each other while avoiding any form of hostility during the divorce process. Counseling is defined by the American Counseling Association as “a professional relationship that empowers diverse individuals, families, and groups to accomplish mental health, wellness, education, and career goals.

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Massachusetts Child & Spousal Support Resources

August 10, 2021

Calculating child support or other divorce expenses in Massachusetts has never been easier thanks to the many apps and calculators available online or with your local divorce mediation firms. What's more, other divorce-related expenses, i.e., spousal support have dedicated worksheets that are especially helpful for sorting through the clutter!

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MWI Ombuds Becomes an IOA Certified Organizational Ombuds Practitioner (CO-OP)

August 6, 2021

MWI Outsourced Ombuds Panel Member Chuck Doran became a Certified Organizational Ombudsman Practitioner (CO-OP®) with the International Ombuds Association (IOA) in July 2021.

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Are Court-Approved Parent Education Programs Still Required in Massachusetts?

August 5, 2021

Are Court-Approved Parent Education Programs Still Required in Massachusetts? During July of 2021, the Probate and Family Court in Massachusetts announced the suspension of Probate and Family Court Standing Order 2-16: Parent Education Program Attendance. As of September 1, 2021, programs will no longer be required before obtaining a divorce or paternity action in Massachusetts. […]

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