Outsourced Ombuds
Brent Epperson, MPA, PhD is an outsourced ombuds with MWI. A practicing ombuds for 10 years in North America and Europe, Brent is passionate about good governance and developing healthy workplace cultures. An Assistant Professor of Conflict Studies at Saint Paul University, in Ottawa, Ontario, Brent teaches and publishes in the areas of ombuds practice, mediation, good governance (health and higher education sectors), issue framing, and policy development to promote diversity, equity, inclusion, and belonging (DEIB). Brent has ombuds experience in the higher education, financial, and health care industries. He completed his Master of Public Administration at the University of Montana (U.S.), his PhD at the University of Alberta (Canada), and his postdoctoral work at the Centre national de la recherche scientifique (CNRS, France). A Board Member of the European Network of Ombuds in Higher Education (ENOHE), Associate Member of the Association of Canadian College and University Ombuds (ACCUO), and Member of the International Ombuds Association (IOA), he is active in the global ombuds community and committed to expanding ombuds practice to help organizations create more effective conflict management systems. He is fully bilingual in English and French.
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