Title: Director of Strategic Engagement
Dana Hinojosa is MWI’s Director of Strategic Engagement. She is a Certified Organizational Ombuds Practitioner (CO-OP), an active workshop facilitator, and a guest lecturer on topics related to conflict management and the role of an organizational ombuds. Dana works with MWI’s ombuds clients to assess what outcomes are important to them, oversee verifiable data management protocols, and create reports designed to illuminate areas of opportunity for clients seeking to foster a thriving culture.
In previous roles, Dana has helped multiple ombuds programs more strategically capture and present data in a way that accurately portrays the value of ombuds work and provides meaningful insight to guide leadership action when addressing areas of concern. Additionally, Dana has worked for over a decade in conflict management and employee engagement. Before joining MWI, she was an ombuds for the University of California, Davis Campus and Medical Center, and was the Assistant Director of Learning and Engagement in Human Resources at Pepperdine University. She is a mediator and trainer with extensive international experience living and working throughout Asia, Africa, and the Middle East. Dana holds a Master’s Degree in Dispute Resolution from Pepperdine University School of Law’s Straus Institute. She is a member of the International Ombuds Association and sits on the board of the California Caucus of College and University Ombuds.