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Post Training Mediation Opportunities

Some of the most commonly asked questions upon completion of a basic mediation training are, “Now what?” and “What can I do to find work in the field?” In short, the answer is simple; trained mediators need to mediate. Whether your own goals as a mediator lean more towards it being a casual activity, or eventually an income generating venture, MWI offers two post training options which both solve the problem of attaining valuable case experience and skill building opportunities.


MWI Court Mediation Program

Opportunities are available for recent trainees looking to build their mediation comfort level and acquire real case experience. MWI’s Court Mediation Panel consists of 40-50 active volunteers who work on small claims, summary process, harassment prevention orders and other civil matters in both the District and Municipal Court Departments. These services are provided at no charge to the parties, fulfilling MWI’s mission to build our clients’ ability to collaborate and find mutually beneficial solutions, regardless of their capacity to pay. From years of sustained success and strong relationships with each Court Department, the Court Mediation Panel enjoys a proven reputation for proficiency and professionalism.

For more information about MWI’s Court Mediation Program, please email Marcus Stergio at mstergio@mwi.org or call 617-895-4029 with questions.


Mediation Mentoring

MWI also provides an advanced, fast track option to both acquiring experience and building skill sets. Our mentoring programs allow trained mediators to increase their capacity through supervised skill-development and coaching provided by experienced MWI mentors. MWI’s Manager of Commercial & Corporate Programs, Marcus Stergio, works with interested mentees to design a customized program so that mediators can achieve their desired goals.

  • Strategic Mentoring – MWI mentors can be asked to provide general coaching, or to focus on specific areas for improvement such as dealing with difficult parties, overcoming impasse, agreement writing, refining and internalizing the mediator’s introduction while skillfully implementing the remainder of the mediation process.
  • Role Play Opportunities – Mentoring programs generally begin with supervised mediation role play opportunities conducted at the MWI office which can be tailored to satisfy the mentee’s area of interest, including commercial, divorce, employment, consumer and other business disputes.
  • Observing Experienced Mediators – The next step is usually observing MWI mentors mediate, either in court mediations, housing disputes, employment cases, commercial cases or divorce mediations.
  • Mediating While Receiving Feedback – Mentees then have the opportunity to attend court and either solo or co-mediate cases while an MWI mentor observes and provides feedback at the conclusion of the mediation.
  • Debriefing of Cases – Debriefing cases is a necessary part of the learning process, one which allows mediators to reflect on the mediation while gaining insights and valuable tools through the feedback received from mentors.

Sample Mentors (click on photo for bio)

  • Josh Hoch
    Josh Hoch
  • Nnena Odim
    Nnena Odim
  • Marcus Stergio
    Marcus Stergio
  • Robin DiGiammarino
    Robin DiGiammarino
Josh Hoch

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Mediating Divorce and Family Cases with MWI in Boston (Financial District)
617-895-4028 | jhoch@mwi.org

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Josh Hoch is a mediator, instructor, and is Director of Mediation Services at MWI. A mediator since 1996, Josh mediates family, divorce, parenting, child support, never married parents, and housing cases. In addition to his mediation work, Josh is also a member of MWI’s training faculty and leads advanced mediation training programs in areas of divorce and housing/eviction. As Director of Mediation Services at MWI, Josh manages mediations and arbitrations in the areas of family law, consumer automotive, real estate, land use, and construction. Additionally, Josh coordinates monthly workshops for parents seeking divorce and serves as a mentor to mediators looking to expand their practice to include divorce mediation. Josh is a member of the Association of Family and Conciliation Courts (AFCC), and served on the Board of Directors of the Massachusetts Chapter of AFCC for seven years. Josh has been featured in the Boston Globe and on the award-winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce, and the use of divorce and family mediation in Massachusetts.

To schedule a consultation with Josh at MWI, 10 Liberty Square – 4th Floor, Boston – click here. To read client testimonials, click here.


Focus Areas

Josh Hoch has mediated over 750 cases, including:

  • Divorce Mediation – short and long term marriages
  • Never married parents – separation, parenting plans, and child support
  • Physical separation, asset & liability division, and property division
  • Same-sex divorce
  • Custody disputes
  • Parenting plans
  • Couples who want to stay married
  • Pro se and with counsel present
  • Post-Divorce
  • Several cases mediated with a Spanish translator
  • High conflict cases
  • Cases involving bipolar disorder, substance abuse, and domestic violence

Honors, Memberships, and Professional Activities

  • Designed and currently oversees a mediation program where divorce and family mediation services are provided to the Trial Court. (September 2013 – present)
  • Received recognition for outstanding performance and lasting contributions to the MA AFCC Chapter, an organization working to assist families in conflict through education, research and services
  • Served on the Board of Directors of the Massachusetts Chapter of AFCC (2005 – 2012)
  • Member of the Association of Family and Conciliation Courts
  • Member of the Massachusetts Council on Family Mediation
  • Organizational Member of the New England Chapter of the Association for Conflict Resolution
  • Appeared on the award winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce and the use of divorce and family mediation in MA
  • Featured as a mediator in a Boston Globe article
  • Served as Treasurer for an annual fundraiser for Jimmy Fund Clinic patients and their families, (2003 – 2015)

Lectures and ADR Trainings Conducted

  • Norfolk Probate and Family Court Department, mediation program mentor and supervisor, (2013 – present)
  • Advanced Divorce Mediation Training Instructor, (April 2005 – present)
  • Provide individual mentoring to mediators looking to increase their effectiveness as mediators, (2003 – present)
  • AFCC’s 54th Annual Conference: Turning the Kaleidoscope of Family Conflict into a Prism of Harmony, Conference Presenter (May 2017)
  • Community Dispute Settlement Center (CDSC), Housing Mediation Trainer, (February 2017)
  • International Academic Institute of Mediation, Conference Presenter, Divorce Mediation in the Courts, (September 2015)
  • Advanced Refresher Mediation Skills Training Program, Presenter, (2015 – 2016)
  • New England Chapter of the Association for Conflict Resolution Biennial Regional Conference, Presenter, “I’m a Trained Mediator, Now What do I Do?”, (June 2015)
  • Massachusetts Council on Family Mediation, Presenter, On-site mediation project in the Norfolk Probate and Family Court Department, (2014)
  • Emerson College, Guest Speaker, (2014 – 2016)
  • New England Law | Boston, Ethical Standards, Presenter, (2005 – 2013)
  • Liaison for Fletcher School of Law and Diplomacy Mediation Practicum, (2001 – 2011)
  • A Child’s Voice in Court: How to Get It, How to Interpret It and How to Use It, Panel Speaker, (2008)
  • Coca-Cola Enterprise Inc., Trainer. Trained over 950 employees dispute resolution and communication skills and educated over 1700 employees through briefings, (Florida, Georgia, Louisiana, Texas, New York, Vermont), (2004 – 2006)
  • Harvard Law School, Intern Fair, Cambridge, MA, Presenter, (2005)
  • Simmons College Graduate School of Social Work, Guest Lecturer, Parent – Teen Mediation (2004)
  • Boston University Law School, Court Connected ADR, Guest Speaker, (2003 – 2008)
  • Hale and Dorr Legal Services Center, Divorce Mediation Presenter, (2003 – 2004)
  • Newton and Lexington Community Education, Presenter: Divorce Information You Want to Know, (2003 – 2005)
  • Germaine Lawrence, Family Communication Workshop, Facilitator, (2001 – 2005)
  • Southern New England School of Law, Mediation Trainer and Coach (2001 – 2004)
  • Northeastern University, undergraduate class, Guest Speaker, (2001 – 2002)

Background and Education

  • Divorce Mediator, MWI, Boston, MA, 2001 – Present
  • Director of Mediation Services, MWI, Boston, MA, 2001 – Present
  • Divorce Mediator, CLC Inc., Granite Bay, CA, 2004 – Present
  • Court & Divorce Mediator, Cambridge, MA, 2001 – 2012
  • Boston Municipal Court Mediator, Boston, MA, 2004 – 2007
  • Mediator for Prisoner Disputes, Middlesex Multi-Door Courthouse, Cambridge, MA, 2003 – 2005
  • District Court Mediator, Middlesex Mediation Program, Lowell, MA, 2000 – 2001
  • Staff Member, Academy of Family Mediators, Jan. 2000 – Dec. 2000
  • B.A. University of Massachusetts at Amherst, 1998
  • Mediation Training, L. Wing Mediation Consulting, 1996

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Nnena Odim

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Mediating Divorce & Family Matters with MWI in Jamaica Plain and Boston
617-895-4028 | divorce@mwi.org

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Dispute Resolution Experience

Nnena Odim is a mediator, trainer, attorney, and consultant. She has been mediating since 1997 and has mediated disputes involving issues such as employment, housing, business, consumer, and specializes in mediating the full range of family/domestic relations (elder care, adoption, care and protection, CHINS, divorce, grandparent visitation, and LGBTQ issues, etc.). Nnena also designed and/or led numerous conflict management trainings for several local and national businesses and agencies, including Coca Cola Enterprises, the Boston Public Schools, and the Massachusetts Housing Authority. In addition to her mediation and conflict resolution training background, Nnena is the Associate Director and Senior Clinical Instructor of the Family/Domestic Violence Law Clinic at The Legal Services Center of Harvard Law School. She provides experiential training to law students as she teaches them how to become effective and ethical attorneys.  Nnena has also worked with the Harvard Mediation Program and Harvard Program on Negotiation to provide trainings for students and various community members and to supervise Harvard Law School students in their mediation and negotiation studies. Nnena has mediated personal, academic, and administrative issues between students and faculty in higher education settings and served as a coach of mediation skills for trainings at MIT, Suffolk and Boston College Law Schools, and New England School of Law. In 2013, Nnena was a Top Women in the Law award recipient from Mass. Lawyers Weekly.  In 2015, she received the Harvard Law School Dean’s Award for Excellence.


Focus Areas

  • Worked with over 100 same-sex couples in both mediation and litigation, on a variety of legal scenarios, such as 2nd parent adoptions, divorce (with and without children), paternity, business dissolution, pre- and post-nuptial agreements, and donor agreements for sperm donation
  • Drafted over 100 post-mediation Settlement Agreements and Memoranda of Understanding
  • Guardian ad Litem, appointed by Suffolk and Middlesex County Family and Probate Courts

Honors, Memberships, and Professional Activities

  • Top Women in the Law award recipient, Massachusetts Lawyers Weekly, 2013
  • Member, Association for Conflict Resolution
  • Member, American Bar Association
  • Licensed Real Estate Broker

Lectures and ADR Trainings Conducted

  • Training faculty for MWI’s annual Advanced Divorce Training
  • Guest lecturer for Suffolk and Boston College Law Schools’ mediation courses

Background and Education

  • J.D., Northeastern University School of Law (1997)
  • M.S., University of Massachusetts/Amherst (1991)
  • B.S., University of Pittsburgh (1985)

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Marcus Stergio

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10 Liberty Square – 4th Floor Boston, MA 02109
Phone: 617-895-4029 | Fax: 617-973-9532 | Email: mstergio@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Marcus Stergio is a mediator, mentor, and is the Manager of Commercial & Corporate Programs at MWI. Marcus mediates consumer conflicts, divorce and family cases, as well as housing disputes both within and outside of the MA Trial Court system. As the Manager of Commercial & Corporate Programs, Marcus manages the Court Mediation Program at MWI, serving as a mentor to mediators before, during and after court mediations. He is a member of MWI’s training team and serves as lead trainer for the Fletcher School of Law and Diplomacy mediation training at Tufts University, the MWI Housing and Eviction Training, as well as the MWI Refresher Mediation Program. Marcus also provides mediation training to commercial clients and participates as a guest mediation lecturer at the MIT Conflict Management Training, the Harvard University Program on Negotiation mediation seminar and at Lasell College. Outside of MWI, he is a member of the North Shore Community Mediation Center’s family and divorce mediation panel and serves as Web Manager for NEACR, the New England chapter of the Association for Conflict Resolution.


Focus Areas

  • Serves as a mentor to all new and experienced court mediators at MWI
  • Oversees a panel of approximately 100 court mediators who provide pro bono mediation services to the MA Trial Court
  • Debriefs cases with mediators via phone, email and Skype
  • Runs advanced mediation trainings for both new and experienced mediators
  • Models mediation in role play simulations for mediators in training

Honors, Memberships, and Professional Activities

  • Web Manager, New England Chapter of the Association for Conflict Resolution
  • Member, Society for Psychological Study of Social Issues
  • Mediator and Trainer, North Shore Community Mediation Center

Lectures and ADR Trainings Conducted

  • Serves as guest speaker and trainer at MIT Conflict Management Training
  • Coach and guest lecturer at Mediation & Conflict Management course, Harvard University
  • Conducts “Mediation as a Career” workshop, Newton (MA) Adult Continuing Education
  • Guest lecturer at Lasell College undergraduate and graduate Conflict Resolution courses
  • Current liaison for Fletcher School of Law and Diplomacy mediation practicum
  • Mediation role-play model for 2015 MA Peer Mediator’s Forum

Background and Education

  • BA, Communication Studies/Business Administration, Northeastern University, 2008
  • MA, Conflict Resolution, University of Massachusetts Boston, 2012
  • Negotiation and Dispute Resolution, Harvard Law School, 2013

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Robin DiGiammarino

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Mediating workplace and housing matters | Mediation Trainer | Mentor
Phone: 617-895-4026 | Email: rdigiammarino@mwi.org

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Dispute Resolution Experience

Robin DiGiammarino brings her experience in local government, health care and small business to her work in the field of conflict management. She has worked with MWI since 2003 serving as a mediator, trainer, facilitator and mentor. A proponent of life long learning, Robin served as a public official on a local school board, providing stewardship for a public education system serving over six thousand students. Robin holds a Master’s Degree in Occupational Therapy and she incorporates her expertise working with clients and her supervisory experience in clinical settings into her work as a coach, trainer and mentor. Since 2007, Robin has provided supervision and coaching to new mediators in the MWI Mentor Program. Robin enjoys mentoring adult learners providing opportunities for mentees to sharpen their mediation skills and reinforce good habits.


Focus Areas

  • MWI MA District and Municipal Court panelist for civil and advanced civil cases, housing evictions, family and probate disputes.
  • Pilot program in the Quincy District Court, Harassment Prevention Orders
  • Boston EEOC Office: Employment discrimination cases
  • MassHousing: Public housing disputes, Tenant’s Assistance Program, TAP
  • Numerous private disputes involving dissolution of business partnerships

Honors, Memberships, and Professional Activities

  • Association for Conflict Resolution, New England Chapter, member
  • ASTD, American Society for Training & Development
  • MassUMA Working Group: Co Chair, Mediator Training/Definition Committee, 2006-09

Lectures and ADR Trainings Conducted

  • The Community Builders Annual Conference, Hyannis MA, Presenter, 2014
  • Fitchburg State University, Fitchburg MA, Mediator and Consultant, 2014
  • Aspiring Leaders, NOVA, Workforce Development Division, USDA, Boston MA, Trainer, 2013
  • Attleboro MA High School, Peer Mediation Training, Co-Trainer, 2013
  • Autistic Self Advocacy Network Focus Group, Boston MA, Facilitator, 2013
  • Tips & Tools for Mediating 258E District Court Cases, MWI,Boston MA,  Presenter, 2013
  • Advanced Mediation Refresher Training, MWI, Boston MA, Trainer, 2012
  • Cary Memorial Library Foundation Professional Advisors, Lexington MA, Facilitator, 2012
  • Partnership for Community Schools, PCSM, Malden MA, Trainer, 2010
  • America Speaks, Framingham MA, Advancing Futures for Adults with Autism, Facilitator, 2009
  • Tufts University, Medford, MA, Negotiation Course, Guest Speaker, since 2009
  • Dept. of Public History, UMASS Amherst MA, Mediation for Historians, Trainer, 2008
  • Massachusetts Association of School Committees, MASC Conference, Hyannis MA, Presenter, 2007
  • Fletcher School of Law & Diplomacy, Tufts University, Medford MA, Trainer & Coach, since 2008
  • Boston College Law School, Newton MA, Mediation Course, Trainer & Coach, since 2006
  • Suffolk University Law School, Boston MA, Mediation Course, Trainer & Coach, since 2006
  • MWI, Boston MA,  Coach since 2004 and Trainer & Mentor, since 2007

Background and Education

  • American Society of Training & Development, Alexandria VA, certificate program, 2008
  • Equal Employment Opportunity Commission, Boston MA, practicum 2007
  • Program on Negotiation, Negotiation & Dispute Resolution, Harvard University, Fall 2006
  • Cultivating Mindfulness in the Law & Dispute Resolution, Harvard University, 2005
  • Mediation Works Incorporated Trainings, MWI Basic Mediation Training, 2003; Summary Process Training, 2004; Advanced Divorce Training, 2007; Train the Trainer, 2009
  • Negotiation Training, CMI/The Negotiation Group, Harvard Graduate School of Education, 1998
  • Boston University, Master of Science, Occupational Therapy, 1978

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For more information about MWI’s Mediation Mentoring programs, contact Marcus Stergio at mstergio@mwi.org or 617-895-4029.


Advanced Mediation Training Options

For those who have completed a basic mediation training and are looking for advanced mediation opportunities, MWI also holds a number of additional mediation trainings throughout the year. Below you will find links to more information about those advanced mediation training options offered at MWI.

  • Mediation Skills Refresher – An eight-hour advanced mediation training program designed to refresh, recharge, and prepare mediators to effectively facilitate the mediation process. The program is offered three times per year and is the requirement for mediators who wish to join MWI’s Court Mediation Panel, but who completed their basic mediation training with a different provider.
  • Housing and Eviction Mediation Training – An advanced mediation training designed for mediators interested in helping tenants and landlords resolve housing and eviction disputes. The training is offered twice per year, and the eligibility requirements are completion of a basic mediation training and a minimum of five small claims cases mediated.
  • Divorce Mediation TrainingA twenty-four hour divorce mediation training designed to provide participants with the knowledge and skills to become effective divorce mediators. The training is offered twice per year, and the eligibility requirements are completion of a basic mediation training and a minimum of five cases mediated.
  • Probate Court Mediation ProgramA four month program designed to provide mediators with divorce and family mediation case experience in a supervised setting. The prerequisite is completion of a divorce mediation training and at least five cases mediated, any case type.
  • Mediator RoundtablesMonthly workshops with a rotation of topics and presenters offering continuing education and networking opportunities. These events are free and there are no prerequisites. Registration in advance of each workshop is still required.

For more information about the Mediation Skills Refresher program, Housing and Eviction Mediation Training or Mediator Roundtables, please email Marcus Stergio at mstergio@mwi.org or call 617-895-4029. For more information about the Divorce Mediation Training or the Probate Court Mediation Program, please email Josh Hoch at jhoch@mwi.org or call 617-895-4028.