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Select Mediation & Negotiation Trainers

MWI’s training faculty are full-time professional mediators who bring decades of experience to each program having trained hundreds of mediators and having mediated thousands of business, workplace and other types of cases. Click on picture below to read more about some of MWI’s mediation instructors and mentors.


Mediation Trainers (click on photo for bio)

  • Chuck Doran
    Chuck Doran
  • Audrey Lee
    Audrey Lee
  • Marcus Stergio
    Marcus Stergio
  • Robin DiGiammarino
    Robin DiGiammarino
Chuck Doran

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Mediating Franchise and Workplace Matters | Mediation Trainer | Negotiation Trainer
Phone: 617-895-4026  | Email: cdoran@mwi.org

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Dispute Resolution Experience

Charles “Chuck” Doran is an experienced mediator specializing in the resolution of workplace, franchise and commercial disputes. A mediator since 1992, he is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals and has provided mediation and other ADR services to a variety of clients including AT&T, Bose, BMW of North America, Coca-Cola, General Motors, Oxfam America, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), and the USPS REDRESS I and REDRESS II Mediation Panels. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation at Harvard Law School. In 1994, Chuck founded MWI, a nationally recognized dispute resolution service and training organization based in Boston, MA that provides individual and corporate clients with mediation services, negotiation consulting and training, and mediation training. Chuck served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. He is a member of the Massachusetts Bar Association’s Dispute Resolution Advisory Group and is a past president of the Association for Conflict Resolution, New England Chapter. He is also a Distinguished Fellow with the International Academy of Mediators (IAM) and the Vice President of IAM’s Board of Governors.


Representative Matters

  • General Motors:  Serves as a national mediator for disputes between Dealers and GM involving audit, incentive programs and fleet sales matters;  Designed and led the GM Mediation and Arbitration Training Program which provided training to hundreds of GM Dealer and Corporate Mediators;  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for General Motors;
  • BMW of North America:  Mediator for variety of matters involving BMW Motor Cars and Motorcycles.  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for BMW of North America;
  • USPS and EEOC:   Contract workplace and employment mediator with the United States Postal Service and the Equal Employment Opportunity Commission mediating federal discrimination, termination, and other matters relating to the workplace;
  • 7-Eleven Incorporated:  Franchise mediator for matters emanating from the franchise agreement which may result in rehabilitation agreements, terminations, or succession planning.  Responsible for oversight and design improvements of the national mediation program managed by MWI for 7-Eleven;

Honors, Memberships, and Professional Activities

  • Distinguished Fellow and Executive Committee Board Member (Vice President), Board of Governors – The International Academy of Mediators (IAM) (2013 – Present);
  • Appointed to serve as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee (1999-2003);
  • President and Director of the Association for Conflict Resolution, New England Chapter (NE-ACR) (formerly the Society of Professionals in Dispute Resolution – SPIDR). Elected to serve as President and former President-Elect and Director of the six state regional chapter of ACR International (1997-2004);
  • Chair, Massachusetts Budget Coalition. Led statewide collaborative effort with 15 mediation providers across the Commonwealth of Massachusetts to secure over $950,000 in legislative funding for court-connected mediation services (1997-2000).
  • Arbitrator with the Massachusetts Bar Association’s Fee Arbitration Board (1996 to present);

Lectures and ADR Trainings Conducted

  • Mediation Trainer. Designed and served as lead trainer for over seventy-five 20 to 40 hour basic and advanced training programs, totaling over 2250 hours since 1994. Mediation training clients include Coca-Cola, Bose Corporation, MWI, Fletcher School of Law & Diplomacy and the Harvard Mediation Program at Harvard Law School.
  • Negotiation Instructor and Presenter. Chuck has worked nationally and internationally with top sales, procurement, and delivery professionals to diagnose and resolve negotiation challenges across multiple industries including financial/consulting, healthcare, and high tech. Served as a negotiation instructor for the internationally attended “Program of Instruction for Lawyers” Negotiation Workshop at Harvard Law School as a teaching assistant to Professor Roger Fisher on multiple occasions.

Background and Education

  • Graduate: Completed a Specialization in Negotiation and Dispute Resolution, at the Program On Negotiation, Harvard Law School, Cambridge, MA (1993)
  • Undergraduate: B.A., Philosophy, Binghamton University, SUNY, Binghamton, NY; President Philosophy Club / Tenure Committee (1989)

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Audrey Lee

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Mediation & Negotiation Trainer with MWI
Phone: 617-895-4026 | Email: alee@mwi.org

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Dispute Resolution Experience

Audrey Lee is a Mediation Trainer for MWI, Senior Mediator at Boston Law Collaborative, LLP and the founding Principal of Perspectiva LLC. She is also Executive Director of the BLC Institute, a non-profit dedicated to providing education and training in all areas of dispute resolution. In addition to mediating at MWI, Audrey chairs BLC’s ADR Panel, and is a member of the EEOC Mediation Panel and a pool of Title IX Adjudicators for Harvard Law School. Previously, Audrey served as a mediator for the Massachusetts Commission Against Discrimination where she mediated harassment, disability, age, race, and gender discrimination cases. A frequent lecturer and coach for mediation skills trainings, Audrey has trained scores of attorneys, law students, social workers, and other professionals. Since 2004, Audrey has facilitated executive education programs at the Harvard Negotiation Institute at Harvard Law School, currently as faculty for the Advanced Mediation Workshop: Mediating Complex Disputes. Audrey has also been on the faculty of Northwestern University School of Law, DePaul University College of Law, and the McCormack Graduate School of Policy and Global Studies at UMass Boston as a Negotiations Professor. Prior to becoming a mediator and trainer, Audrey practiced law as an intellectual property and litigation attorney at Winston & Strawn in Chicago and Davis Polk & Wardwell in New York.


Representative Matters

  • Audrey has led mediation and mediation advocacy trainings for law firms, community mediation centers and several law schools.
  • Mediator, Massachusetts Commission Against Discrimination
  • Mediator, U.S. Equal Employment Opportunity Commission Mediation Panel
  • Mediator and Chair, Boston Law Collaborative ADR Panel

Honors, Memberships, and Professional Activities

  • Co-Chair, 2015 MCLE ADR and the Law Conference
  • Member, Women’s Bar Association, ADR Committee
  • Member, NE-ACR
  • Harvard Law School Women’s Alliance of Boston, Past Founding Co-Chair
  • Association for Conflict Resolution – Chicago Chapter, Past President
  • Trainer of the Year, Center for Conflict Resolution in Chicago
  • Harvard Law School Hewlett Law and Negotiation Research Fellowship

Lectures and ADR Trainings Conducted

  • Diversity Issues in Mediation, Guest Lecturer, Harvard Law School Mediation Course
  • “Mediation Process & Skills,” Cook County Mortgage Foreclosure Mediation Program
  • “Interest-Based Negotiation Skills for Mediators,” Loyola University Chicago Law School

Publications


Background and Education

  • Harvard Law School, J.D.
  • Harvard University, A.B. magna cum laude in Government
  • Mediator Training, Harvard Mediation Program (Cambridge, MA)
  • Mediator Training, Center for Conflict Resolution (Chicago, IL)
  • Family Law Mediator Training, MCLE (Boston, MA)

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Marcus Stergio

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10 Liberty Square – 4th Floor Boston, MA 02109
Phone: 617-895-4029 | Fax: 617-973-9532 | Email: mstergio@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Marcus Stergio is a mediator, mentor, and is the Manager of Commercial & Corporate Programs at MWI. Marcus mediates consumer conflicts, divorce and family cases, as well as housing disputes both within and outside of the MA Trial Court system. As the Manager of Commercial & Corporate Programs, Marcus manages the Court Mediation Program at MWI, serving as a mentor to mediators before, during and after court mediations. He is a member of MWI’s training team and serves as lead trainer for the Fletcher School of Law and Diplomacy mediation training at Tufts University, the MWI Housing and Eviction Training, as well as the MWI Refresher Mediation Program. Marcus also provides mediation training to commercial clients and participates as a guest mediation lecturer at the MIT Conflict Management Training, the Harvard University Program on Negotiation mediation seminar and at Lasell College. Outside of MWI, he is a member of the North Shore Community Mediation Center’s family and divorce mediation panel and serves as Web Manager for NEACR, the New England chapter of the Association for Conflict Resolution.


Representative Matters

  • Serves as a mentor to all new and experienced court mediators at MWI
  • Oversees a panel of approximately 100 court mediators who provide pro bono mediation services to the MA Trial Court
  • Debriefs cases with mediators via phone, email and Skype
  • Runs advanced mediation trainings for both new and experienced mediators
  • Models mediation in role play simulations for mediators in training

Honors, Memberships, and Professional Activities

  • Web Manager, New England Chapter of the Association for Conflict Resolution
  • Member, Society for Psychological Study of Social Issues
  • Mediator and Trainer, North Shore Community Mediation Center

Lectures and ADR Trainings Conducted

  • Serves as guest speaker and trainer at MIT Conflict Management Training
  • Coach and guest lecturer at Mediation & Conflict Management course, Harvard University
  • Conducts “Mediation as a Career” workshop, Newton (MA) Adult Continuing Education
  • Guest lecturer at Lasell College undergraduate and graduate Conflict Resolution courses
  • Current liaison for Fletcher School of Law and Diplomacy mediation practicum
  • Mediation role-play model for 2015 MA Peer Mediator’s Forum

Background and Education

  • BA, Communication Studies/Business Administration, Northeastern University, 2008
  • MA, Conflict Resolution, University of Massachusetts Boston, 2012
  • Negotiation and Dispute Resolution, Harvard Law School, 2013

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Robin DiGiammarino

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Mediating workplace and housing matters | Mediation Trainer | Mentor
Phone: 617-895-4026 | Email: rdigiammarino@mwi.org

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Dispute Resolution Experience

Robin DiGiammarino brings her experience in local government, health care and small business to her work in the field of conflict management. She has worked with MWI since 2003 serving as a mediator, trainer, facilitator and mentor. A proponent of life long learning, Robin served as a public official on a local school board, providing stewardship for a public education system serving over six thousand students. Robin holds a Master’s Degree in Occupational Therapy and she incorporates her expertise working with clients and her supervisory experience in clinical settings into her work as a coach, trainer and mentor. Since 2007, Robin has provided supervision and coaching to new mediators in the MWI Mentor Program. Robin enjoys mentoring adult learners providing opportunities for mentees to sharpen their mediation skills and reinforce good habits.


Representative Matters

  • MWI MA District and Municipal Court panelist for civil and advanced civil cases, housing evictions, family and probate disputes.
  • Pilot program in the Quincy District Court, Harassment Prevention Orders
  • Boston EEOC Office: Employment discrimination cases
  • MassHousing: Public housing disputes, Tenant’s Assistance Program, TAP
  • Numerous private disputes involving dissolution of business partnerships

Honors, Memberships, and Professional Activities

  • Association for Conflict Resolution, New England Chapter, member
  • ASTD, American Society for Training & Development
  • MassUMA Working Group: Co Chair, Mediator Training/Definition Committee, 2006-09

Lectures and ADR Trainings Conducted

  • The Community Builders Annual Conference, Hyannis MA, Presenter, 2014
  • Fitchburg State University, Fitchburg MA, Mediator and Consultant, 2014
  • Aspiring Leaders, NOVA, Workforce Development Division, USDA, Boston MA, Trainer, 2013
  • Attleboro MA High School, Peer Mediation Training, Co-Trainer, 2013
  • Autistic Self Advocacy Network Focus Group, Boston MA, Facilitator, 2013
  • Tips & Tools for Mediating 258E District Court Cases, MWI,Boston MA,  Presenter, 2013
  • Advanced Mediation Refresher Training, MWI, Boston MA, Trainer, 2012
  • Cary Memorial Library Foundation Professional Advisors, Lexington MA, Facilitator, 2012
  • Partnership for Community Schools, PCSM, Malden MA, Trainer, 2010
  • America Speaks, Framingham MA, Advancing Futures for Adults with Autism, Facilitator, 2009
  • Tufts University, Medford, MA, Negotiation Course, Guest Speaker, since 2009
  • Dept. of Public History, UMASS Amherst MA, Mediation for Historians, Trainer, 2008
  • Massachusetts Association of School Committees, MASC Conference, Hyannis MA, Presenter, 2007
  • Fletcher School of Law & Diplomacy, Tufts University, Medford MA, Trainer & Coach, since 2008
  • Boston College Law School, Newton MA, Mediation Course, Trainer & Coach, since 2006
  • Suffolk University Law School, Boston MA, Mediation Course, Trainer & Coach, since 2006
  • MWI, Boston MA,  Coach since 2004 and Trainer & Mentor, since 2007

Background and Education

  • American Society of Training & Development, Alexandria VA, certificate program, 2008
  • Equal Employment Opportunity Commission, Boston MA, practicum 2007
  • Program on Negotiation, Negotiation & Dispute Resolution, Harvard University, Fall 2006
  • Cultivating Mindfulness in the Law & Dispute Resolution, Harvard University, 2005
  • Mediation Works Incorporated Trainings, MWI Basic Mediation Training, 2003; Summary Process Training, 2004; Advanced Divorce Training, 2007; Train the Trainer, 2009
  • Negotiation Training, CMI/The Negotiation Group, Harvard Graduate School of Education, 1998
  • Boston University, Master of Science, Occupational Therapy, 1978

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Negotiation Trainers (click on photo for bio)

  • Justin Wright
    Justin Wright
  • Rob Wilkinson
    Rob Wilkinson
  • Bobbi Thomason
    Bobbi Thomason
  • Michelle Wecksler
    Michelle Wecksler
Justin Wright

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

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Dispute Resolution Experience

Justin Wright is an experienced ADR practitioner, providing both mediation and negotiation training and coaching for MWI. In addition to his work with MWI, he has served on the training team at Harvard Law School’s Program on Negotiation, for both their semester long course on negotiation, and semester long course on mediation and conflict management. He has also mediated over 100 cases in the last year alone, including business, interpersonal, contract, housing and harassment prevention order matters referred by the Massachusetts Trial Court. Justin brings this wealth of hands-on experience and application to his negotiation training and coaching practice.


Representative Matters

Justin has designed and led trainings for corporate, educational and non-profit institutions in the US and abroad.  Examples include trainings for audiences that range from international banking professionals to rural Mexican farming cooperatives.

Because of his focus on ethics and resource economics while at Yale University, Justin is particularly interested in improving the productiveness of conversation, or negotiation between activist groups and decision makers around resource management.  Most recently, he has been working to facilitate conversations within various communities about how to respond to climate change and with student activists at Tufts University and Swarthmore College negotiating with their administrations to divest from fossil fuels.


Honors, Memberships, and Professional Activities

  • Mediator, Trainer, and Coach with MWI
  • Mediators Without Borders – Member

Lectures and ADR Trainings Conducted

  • Interest Based Negotiation Training (variety of corporate/non-profit clients)
  • Mediation Training, Fletcher School of Law and Diplomacy
  • Guest Lecturer at BU – for MBA negotiation class
  • Guest Lecturer at the Law School in Alicante, Spain – History of American Mediation
  • Speaker at the National Association of Notaries in Madrid, Spain – American Foreclosure Mediation Programs
  • Assisted in the delivery of and coordinated the negotiation and mediation courses at the Program on Negotiation at Harvard Law School (2012 – 2013)

Background and Education

  • Trained Mediator – in accordance with MGL ch.233 sec 23C with MWI
  • B.A. Ethics Politics and Economics from Yale College

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Rob Wilkinson

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

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Dispute Resolution Experience

Rob Wilkinson is a negotiation trainer who helps organizations deal with negotiation, leadership and management challenges. He is on the faculty at both the Kennedy School of Government at Harvard University and the Fletcher School of Law and Diplomacy at Tufts University. Rob also served as a Special Advisor on Negotiation at the Massachusetts Institute for Technology (MIT).

Rob teaches negotiation and management at the graduate level, and is a multiple nominee for the Paddock Award in Teaching Excellence. Rob has successfully supported numerous Fortune 500 companies, major government agencies, and international organizations, helping them to improve their negotiation skills and to increase their effectiveness.

He has over 20 years of experience in more than 35 countries, with the private, public and non-profit sectors. Clients include Chevron, General Mills, McDonald’s, IBM, Fidelity, MITRE, Deloitte, PricewaterhouseCoopers, Philips, The US Postal Service, The World Bank, International Monetary Fund (IMF), United Nations, National Urban League, World Wildlife Fund, Red Cross, US Office of Personnel Management (OPM), and the White House. Previously, Rob held a number of management positions with the United Nations Department of Peacekeeping Operations, Oxfam and the Department for International Development (DFID). He has worked extensively in the US, Asia, Africa, Europe and the Americas.


Lectures and Publications

  • “Theories and Indicators of Change.” United States Agency for International Development. March 2013.
  • “Preventing Violent Conflict.” Department for International Development, United Kingdom Government. March 2007.

Honors, Memberships, and Professional Activities

  • Lecturer in Public Policy and Leadership, Harvard Kennedy School
  • Lecturer in Negotiation and Global Aide Management, The Fletcher School of Law and Diplomacy, Tufts University

Background and Education

  • BS, Massachusetts Institute of Technology, 1992
  • MS, Stanford University, 1994
  • Certificate in Senior Management, Ashridge Business School, 2007

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Bobbi Thomason

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

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Dispute Resolution Experience

Bobbi Thomason is a Senior Fellow and Lecturer at the Wharton School at the University of Pennsylvania, where teaches MBA and Executive courses on Negotiation. Her research broadly examines how individual experience work and pursue their careers in globalizing and developing economies. Her research explores, for example, women’s attainment of executive leadership in the Middle East and Africa, as well as men and women’s experiences negotiating in local and global settings.

Bobbi has worked in conflict management consulting and as a Research Associate at the Harvard Business School and the Harvard Kennedy School. She is the International Researcher for Sheryl Sandberg’s Lean In: Women, Work and the Will to Lead and an advisor to the Lean In Foundation. Her research is featured in national and international media, including PRI’s The World, Smithsonian Magazine and KQED. She has a B.S.F.S. from Georgetown University and M.A. from Columbia University. Bobbi earned her Ph.D. in Management Science and Engineering from Stanford University.


Lectures and Publications

  • “Enacting a Constellation of Logics: How Transferred Practices are Recontextualized in a Global Organization.” Academy of Management Discoveries. November 2015. Vol. 2, No. 1.
  • “Status Reinforcement: The Psychological Experience of Locals Striving for Global Employment” Organization Science. December 2016.

Honors, Memberships, and Professional Activities

  • Senior Fellow, The Wharton School
  • Contributor & International Reseacher, Leanin.org
  • Research Fellow, Harvard Kennedy School, 2015-2016
  • Fulbright Scholar, 2007-2008

Background and Education

  • B.S.F.S., Georgetown University
  • M.A., Columbia University
  • Ph.D., Stanford University

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Michelle Wecksler

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026 | negotiation@mwi.org

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Dispute Resolution Experience

Michelle Joy Wecksler offers over twenty years of experience as a global trainer and consultant in the fields of negotiation, conflict management, mediation, alternative dispute resolution, and interpersonal communication. She has worked with a variety of clients including Coca-Cola Enterprises, Inc., the United States Air Force, the American Association of Retired Persons (AARP), the US Environmental Protection Agency, US Department of Agriculture, Deloitte, VF Corp, IBM, Starbucks, McDonald’s, MedImmune and Thomson Reuters. Ms. Wecksler also served as the Alternative Dispute Resolution Practice Group Leader in the Legal Management Services Group for Ernst & Young, LLP where she assisted corporations in the design and implementation of strategic legal management initiatives, with a special focus on conflict management. In addition to her work as a trainer and consultant, Ms. Wecksler has mediated over 1,000 cases including business, commercial and employment disputes. Ms. Wecksler is also a certified Six Sigma Green Belt.


Representative Matters

Ms. Wecksler provided negotiation and conflict management training programs for Johnson & Johnson, Prudential, PaineWebber, Morgan Stanley Dean Witter, and General Electric. She also assisted the majority of these companies in the design and implementation of employment dispute resolution programs.


Honors, Memberships, and Professional Activities

  • Past founding Vice President of the Association for Conflict Resolution, Georgia Chapter 
  • Admitted to the State Bar of Georgia

Lectures and ADR Trainings Conducted

  • Trained hundreds of mediators and arbitrators across the country
  • Served as an adjunct professor at Georgia State University teaching graduate and undergraduate courses on negotiation and business law 

 Background and Education

  • J.D., University of Oregon School of Law
  • B.A., University of Michigan

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Divorce Mediation Trainers (click on photo for bio)

  • Josh Hoch
    Josh Hoch
  • Nnena Odim
    Nnena Odim
  • Ben Stich
    Ben Stich
  • William Levine
    William Levine
Josh Hoch

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Mediating Divorce and Family Cases with MWI in Boston (Financial District)
617-895-4028 | jhoch@mwi.org

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Josh Hoch is a mediator, instructor, and is Director of Mediation Services at MWI. A mediator since 1996, Josh mediates family, divorce, parenting, child support, never married parents, and housing cases with MWI and other ADR organizations. In addition to his mediation work, Josh is also a member of MWI’s training faculty and leads advanced mediation training programs in areas of divorce and housing/eviction. As Director of Mediation Services at MWI, Josh manages cases referred from individuals, companies, EAP’s, therapists, attorneys, Massachusetts Probate and Family Courts, and the Land Court Department of Massachusetts Trial Court System. Josh is a member of the Association of Family and Conciliation Courts (AFCC), and served on the Board of Directors of the Massachusetts Chapter of AFCC from 2005 to 2012. Josh has been featured in the Boston Globe and on the award-winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce, and the use of divorce and family mediation in Massachusetts.


Representative Matters

Josh Hoch has mediated over 700 cases including:

  • Divorce Mediation – short and long term marriages
  • Never married parents – separation, parenting plans, and child support
  • Physical separation, asset & liability division, and property division
  • Same-sex divorce
  • Custody disputes
  • Parenting plans
  • Parents who want to stay married
  • Pro Se and with attorneys present
  • Post-Divorce
  • Several cases mediated with a Spanish translator
  • High conflict cases
  • Cases involving bipolar disorder, substance abuse, and domestic violence

Honors, Memberships, and Professional Activities

  • Designed and oversee a mediation program where divorce and family mediation services are provided to the Trial Court. (September 2013 – present)
  • Received recognition for outstanding performance and lasting contributions to the MA AFCC Chapter, an organization working to assist families in conflict through education, research and services.
  • Served on the Board of Directors of the Massachusetts Chapter of AFCC (2005 – 2012)
  • Member of the Association of Family and Conciliation Courts
  • Member of the Massachusetts Council on Family Mediation
  • Organizational Member of the New England Chapter of the Association for Conflict Resolution
  • Appeared on the award winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce and the use of divorce and family mediation in MA
  • Featured as a mediator in a Boston Globe article
  • Served as Treasurer of an annual fundraiser for Jimmy Fund Clinic patients and their families, (2003 – March 2015)

Lectures and ADR Trainings Conducted

  • AFCC’s 54th Annual Conference: Turning the Kaleidoscope of Family Conflict into a Prism of Harmony, Conference Presenter (May 2017)
  • Community Dispute Settlement Center (CDSC), Housing Mediation Trainer, (February 2017)
  • International Academic Institute of Mediation, Conference Presenter, Divorce Mediation in the Courts, (September 2015)
  • Provide individual mentoring to mediators looking to increase their effectiveness as mediators, (2003 – present)
  • Advanced Refresher Mediation Skills Training Program, Coach, (August 2015)
  • New England Chapter of the Association for Conflict Resolution Biennial Regional Conference, Presenter, “I’m a Trained Mediator, Now What do I Do?”, (June 2015)
  • Advanced Divorce Mediation Training Instructor, (April 2015)
  • Massachusetts Council on Family Mediation, Presenter, On-site mediation project in the Norfolk Probate and Family Court Department, (2014)
  • Emerson College, Guest Speaker, (2014 – Present)
  • Norfolk Probate and Family Court Department, Present results of a pilot mediation program, (2013 – present)
  • New England Law | Boston, Ethical Standards, Presenter, (2005 – 2013)
  • Liaison for Fletcher School of Law and Diplomacy Mediation Practicum, (2001 – 2011)
  • A Child’s Voice in Court: How to Get It, How to Interpret It and How to Use It, Panel Speaker, (2008)
  • Coca-Cola Enterprise Inc., Trainer. Trained over 950 employees dispute resolution and communication skills and educated over 1700 employees through briefings, (Florida, Georgia, Louisiana, Texas, New York, Vermont), (2004 – 2006)
  • Harvard Law School, Intern Fair, Cambridge, MA, Presenter, (2005)
  • Boston University Law School, Court Connected ADR, Guest Speaker, (2003 – 2008)
  • Germaine Lawrence, Family Communication Workshop, Facilitator, (2001 – 2005)
  • Hale and Dorr Legal Services Center, Divorce Mediation Presenter, (2003 – 2004)
  • Southern New England School of Law, Mediation Trainer and Coach (2004)
  • Simmons College Graduate School of Social Work, Guest Lecturer, Parent – Teen Mediation (2004)
  • Lexington Community Education, Divorce: Information You Want to Know, (2004)
  • Northeastern University, undergraduate class, Guest Speaker, (2001 – 2002)

Background and Education

  • Divorce and Family Mediator, MWI, Boston, MA, 2001 – Present
  • Director of Mediation Services, MWI, Boston, MA, 2001 – Present
  • Divorce Mediator, CLC Inc., Granite Bay, CA, 2004 – Present
  • Court & Divorce Mediator, Cambridge, MA, 2001 – 2012
  • Boston Municipal Court Mediator, Boston, MA, 2004 – 2007
  • Mediator for Prisoner Disputes, Middlesex Multi-Door Courthouse, Cambridge, MA, 2003 – 2005
  • District Court Mediator, Middlesex Mediation Program, Lowell, MA, 2000 – 2001
  • Staff Member, Academy of Family Mediators, Jan. 2000 – Dec. 2000
  • B.A. University of Massachusetts at Amherst, 1998
  • Mediation Training, L. Wing Mediation Consulting, 1996

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Nnena Odim

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Mediating Divorce & Family Matters with MWI in Jamaica Plain and Boston
617-895-4028 | divorce@mwi.org

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Dispute Resolution Experience

Nnena Odim is a mediator, trainer, attorney, and consultant. She has been mediating since 1997 and has mediated disputes involving issues such as employment, housing, business, consumer, and specializes in mediating the full range of family/domestic relations (elder care, adoption, care and protection, CHINS, divorce, grandparent visitation, and GLBT issues, etc.). Nnena also designed and/or led numerous conflict management trainings for several local and national businesses and agencies, including Coca Cola Enterprises, the Boston Public Schools, and the Massachusetts Housing Authority. In addition to her mediation and conflict resolution training background, Nnena is the Associate Director and Clinical Instructor of the Family/Domestic Violence Law Clinic at The Legal Services Center of Harvard Law School. She provides experiential training to law students as she teaches them how to become effective and ethical attorneys.  Nnena has also worked with the Harvard Mediation Program and Harvard Program on Negotiation to provide trainings for students and various community members and to supervise Harvard Law School students in their mediation and negotiation studies. Nnena has mediated personal, academic, and administrative issues between students and faculty in higher education settings and served as a coach of mediation skills in trainings at Suffolk and Boston College Law Schools, and New England School of Law.


Representative Matters

  • Worked with over 100 same-sex couples in both mediation and litigation, on a variety of legal scenarios, such as 2nd parent adoptions, divorce (with and without children), paternity, business dissolution, pre- and post-nuptial agreements, and donor agreements for sperm donation
  • Drafted over 100 post-mediation Settlement Agreements and Memoranda of Understanding
  • Guardian ad Litem, appointed by Suffolk and Middlesex County Family and Probate Courts

Honors, Memberships, and Professional Activities

  • Top Women in the Law award recipient, Massachusetts Lawyers Weekly, 2013
  • Member, Association for Conflict Resolution
  • Member, American Bar Association
  • Licensed Real Estate Broker

Lectures and ADR Trainings Conducted

  • Training faculty for MWI’s annual Advanced Divorce Training
  • Guest lecturer for Suffolk and Boston College Law Schools’ mediation courses

Background and Education

  • J.D., Northeastern University School of Law (1997)
  • M.S., University of Massachusetts/Amherst (1991)
  • B.S., University of Pittsburgh (1985)

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Ben Stich

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Mediating Divorce &Family Cases with MWI in Canton, Natick, and Walpole
617-895-4028 | divorce@mwi.org

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Dispute Resolution Experience

Ben Stich is a family and divorce mediator with MWI. He mediates conflicts of all kinds, specializing in family disputes. He mediates divorce, co-parenting conflict, parent-teen disputes, marital issues, and elder decisions. Ben also helps families resolve conflicts as an instructor for the state’s only High Conflict Parent Education program at William James College.

In addition to mediating, Ben is a part-time Clinical Trainer and Consultant for Think:Kids, a division of MGH’s Department of Psychiatry. Ben trains and coaches a wide range of individuals and organizations in the Collaborative Problem Solving (CPS) model, an approach to understanding and working with children and teenagers with challenging behaviors. Ben is a licensed independent clinical social worker, and directed an adolescent residential treatment program for eight years, and counseled students in a local high school for over six years.


Representative Matters

  • Divorce for short-term and long-term marriages
  • Co-Parenting plans
  • Custody disputes
  • Parent-Teen Conflict
  • Marriage Problems
  • Interim separation agreements
  • Asset and liability division
  • Property division
  • High conflict divorce matters
  • Elder and estate disputes

Honors, Memberships, and Professional Activities

  • Member, Massachusetts Council for Family Mediation (MCFM)
  • Member, Highland Roundtable (Mediators group)
  • Licensed Independent Social Worker (LICSW)
  • School Adjustment Counselor License
  • Member, National Association of Social Workers
  • Member, Massachusetts Teachers Association
  • Collaborative Problem Solving Certification from Mass General’s Department of Psychiatry’s Think:Kids program

Lectures and ADR Trainings Conducted & Publications

  • “Better Parent” Parent Education Program, June 2016 – Present
  • Parenting Apart Instructor for the Divorce Center, 2014 – 2016
  • Communication and Conflict Blogger, 2013 – present
  • Communication Workshop for the Parent/Professional Advocacy League, 2014
  • High Conflict Divorce Mediation Training, 2013
  • Collaborative Problem Solving for:
    – Canton School District, Central Cabinet, 2011-2012
    – MENTOR Network – Therapeutic Foster Care Program, 2011
    – Massachusetts School Counselors Association – Guidance Administrators Forum, 2011
  • More Than Words, Workplace Communication Workshop, 2010
  • Germaine Lawrence, Family Communication Workshop, Co-Facilitator, (2001 – 2005)
  • Residential Treatment for Adolescent Girls for:
    – National Child Welfare League of America Conference (2005)
    – MASOC Annual Conference (2005-2009)
    – Tenth National Workshop on Adult and Juvenile Female Offenders (2003)

Background and Education

  • M.Ed in Organizational Development, Endicott College
  • MSW, Boston College, 2001
  • BA, Trinity College, 1996

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William Levine

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MWI Divorce Mediation Training – Trainer: William Levine

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William Levine is a principal with Levine Dispute Resolution Center LCC (LDRC) in Westwood and Northampton, MA, where he provides services as a mediator, conciliator, arbitrator and special master. For the 27 years before LDRC, he served as a partner in a premier family law “boutique” law firm, long known as Lee & Levine LLP. He handled then, and handles now, financially and emotionally complex divorce, custody and other family related cases. He writes articles and blogs regularly, has taught many law school and continuing legal education classes on the topics of mediation and arbitration and he has co-written continuing legal education book chapters. Bill is a fellow of the American Academy of Matrimonial Lawyers, a founding fellow and Advanced Mediator of the Academy of Professional Family Mediators, a member and Certified Mediator of the Massachusetts Council on Family Mediation, a member of the Association of Family and Conciliation Courts, and the Massachusetts Probate and Family Inns of Court. He has achieved recognitions including:  AAML- MA President’s Award; Best Lawyers In America-Lawyer of the Year in Family Mediation 2015; Boston Magazine “Best Lawyers”; Worth Magazine Top 100 Lawyers in the U.S. (personal services) and Super Lawyers (Massachusetts and New England).


Representative Matters

  • Mediation, arbitration, and other neutral services in family law, probate, elder, small business and other matters.

Honors, Memberships, and Professional Activities

  • AAML- MA President’s Award and consistent naming (since the mid-1990’s) to Best Lawyers In America (BLA)
  • Boston Magazine’s “Best Lawyers”; Worth Magazine Top 100 Lawyers in the U.S. (personal services)
  • Super Lawyers (Massachusetts and New England)
  • American Academy of Matrimonial Lawyers
  • Association of Family and Conciliation Courts
  • Massachusetts Council on Family Mediation (MCFM)
  • Massachusetts Probate and Family Inns of Court.

Lectures and ADR Trainings Conducted

  • Attended and taught many law school and continuing legal education classes (including mediation and arbitration).
  • Wrote and co-wrote articles and continuing legal education book chapters; and involved in organizational work.

Background and Education

  • Suffolk University Law School, J.D., Law, 1975 – 1978
  • Northwestern University, B.A., History, 1970 – 1974
  • Scarsdale High School, 1966 – 1970

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Mentors (click on photo for bio)

  • Josh Hoch
    Josh Hoch
  • Nnena Odim
    Nnena Odim
  • Marcus Stergio
    Marcus Stergio
  • Robin DiGiammarino
    Robin DiGiammarino
Josh Hoch

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Mediating Divorce and Family Cases with MWI in Boston (Financial District)
617-895-4028 | jhoch@mwi.org

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Josh Hoch is a mediator, instructor, and is Director of Mediation Services at MWI. A mediator since 1996, Josh mediates family, divorce, parenting, child support, never married parents, and housing cases with MWI and other ADR organizations. In addition to his mediation work, Josh is also a member of MWI’s training faculty and leads advanced mediation training programs in areas of divorce and housing/eviction. As Director of Mediation Services at MWI, Josh manages cases referred from individuals, companies, EAP’s, therapists, attorneys, Massachusetts Probate and Family Courts, and the Land Court Department of Massachusetts Trial Court System. Josh is a member of the Association of Family and Conciliation Courts (AFCC), and served on the Board of Directors of the Massachusetts Chapter of AFCC from 2005 to 2012. Josh has been featured in the Boston Globe and on the award-winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce, and the use of divorce and family mediation in Massachusetts.


Representative Matters

Josh Hoch has mediated over 700 cases including:

  • Divorce Mediation – short and long term marriages
  • Never married parents – separation, parenting plans, and child support
  • Physical separation, asset & liability division, and property division
  • Same-sex divorce
  • Custody disputes
  • Parenting plans
  • Parents who want to stay married
  • Pro Se and with attorneys present
  • Post-Divorce
  • Several cases mediated with a Spanish translator
  • High conflict cases
  • Cases involving bipolar disorder, substance abuse, and domestic violence

Honors, Memberships, and Professional Activities

  • Designed and oversee a mediation program where divorce and family mediation services are provided to the Trial Court. (September 2013 – present)
  • Received recognition for outstanding performance and lasting contributions to the MA AFCC Chapter, an organization working to assist families in conflict through education, research and services.
  • Served on the Board of Directors of the Massachusetts Chapter of AFCC (2005 – 2012)
  • Member of the Association of Family and Conciliation Courts
  • Member of the Massachusetts Council on Family Mediation
  • Organizational Member of the New England Chapter of the Association for Conflict Resolution
  • Appeared on the award winning New England newsmagazine television show “Chronicle” where he provided information about marriage, divorce and the use of divorce and family mediation in MA
  • Featured as a mediator in a Boston Globe article
  • Served as Treasurer of an annual fundraiser for Jimmy Fund Clinic patients and their families, (2003 – March 2015)

Lectures and ADR Trainings Conducted

  • AFCC’s 54th Annual Conference: Turning the Kaleidoscope of Family Conflict into a Prism of Harmony, Conference Presenter (May 2017)
  • Community Dispute Settlement Center (CDSC), Housing Mediation Trainer, (February 2017)
  • International Academic Institute of Mediation, Conference Presenter, Divorce Mediation in the Courts, (September 2015)
  • Provide individual mentoring to mediators looking to increase their effectiveness as mediators, (2003 – present)
  • Advanced Refresher Mediation Skills Training Program, Coach, (August 2015)
  • New England Chapter of the Association for Conflict Resolution Biennial Regional Conference, Presenter, “I’m a Trained Mediator, Now What do I Do?”, (June 2015)
  • Advanced Divorce Mediation Training Instructor, (April 2015)
  • Massachusetts Council on Family Mediation, Presenter, On-site mediation project in the Norfolk Probate and Family Court Department, (2014)
  • Emerson College, Guest Speaker, (2014 – Present)
  • Norfolk Probate and Family Court Department, Present results of a pilot mediation program, (2013 – present)
  • New England Law | Boston, Ethical Standards, Presenter, (2005 – 2013)
  • Liaison for Fletcher School of Law and Diplomacy Mediation Practicum, (2001 – 2011)
  • A Child’s Voice in Court: How to Get It, How to Interpret It and How to Use It, Panel Speaker, (2008)
  • Coca-Cola Enterprise Inc., Trainer. Trained over 950 employees dispute resolution and communication skills and educated over 1700 employees through briefings, (Florida, Georgia, Louisiana, Texas, New York, Vermont), (2004 – 2006)
  • Harvard Law School, Intern Fair, Cambridge, MA, Presenter, (2005)
  • Boston University Law School, Court Connected ADR, Guest Speaker, (2003 – 2008)
  • Germaine Lawrence, Family Communication Workshop, Facilitator, (2001 – 2005)
  • Hale and Dorr Legal Services Center, Divorce Mediation Presenter, (2003 – 2004)
  • Southern New England School of Law, Mediation Trainer and Coach (2004)
  • Simmons College Graduate School of Social Work, Guest Lecturer, Parent – Teen Mediation (2004)
  • Lexington Community Education, Divorce: Information You Want to Know, (2004)
  • Northeastern University, undergraduate class, Guest Speaker, (2001 – 2002)

Background and Education

  • Divorce and Family Mediator, MWI, Boston, MA, 2001 – Present
  • Director of Mediation Services, MWI, Boston, MA, 2001 – Present
  • Divorce Mediator, CLC Inc., Granite Bay, CA, 2004 – Present
  • Court & Divorce Mediator, Cambridge, MA, 2001 – 2012
  • Boston Municipal Court Mediator, Boston, MA, 2004 – 2007
  • Mediator for Prisoner Disputes, Middlesex Multi-Door Courthouse, Cambridge, MA, 2003 – 2005
  • District Court Mediator, Middlesex Mediation Program, Lowell, MA, 2000 – 2001
  • Staff Member, Academy of Family Mediators, Jan. 2000 – Dec. 2000
  • B.A. University of Massachusetts at Amherst, 1998
  • Mediation Training, L. Wing Mediation Consulting, 1996

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Nnena Odim

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Mediating Divorce & Family Matters with MWI in Jamaica Plain and Boston
617-895-4028 | divorce@mwi.org

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Dispute Resolution Experience

Nnena Odim is a mediator, trainer, attorney, and consultant. She has been mediating since 1997 and has mediated disputes involving issues such as employment, housing, business, consumer, and specializes in mediating the full range of family/domestic relations (elder care, adoption, care and protection, CHINS, divorce, grandparent visitation, and GLBT issues, etc.). Nnena also designed and/or led numerous conflict management trainings for several local and national businesses and agencies, including Coca Cola Enterprises, the Boston Public Schools, and the Massachusetts Housing Authority. In addition to her mediation and conflict resolution training background, Nnena is the Associate Director and Clinical Instructor of the Family/Domestic Violence Law Clinic at The Legal Services Center of Harvard Law School. She provides experiential training to law students as she teaches them how to become effective and ethical attorneys.  Nnena has also worked with the Harvard Mediation Program and Harvard Program on Negotiation to provide trainings for students and various community members and to supervise Harvard Law School students in their mediation and negotiation studies. Nnena has mediated personal, academic, and administrative issues between students and faculty in higher education settings and served as a coach of mediation skills in trainings at Suffolk and Boston College Law Schools, and New England School of Law.


Representative Matters

  • Worked with over 100 same-sex couples in both mediation and litigation, on a variety of legal scenarios, such as 2nd parent adoptions, divorce (with and without children), paternity, business dissolution, pre- and post-nuptial agreements, and donor agreements for sperm donation
  • Drafted over 100 post-mediation Settlement Agreements and Memoranda of Understanding
  • Guardian ad Litem, appointed by Suffolk and Middlesex County Family and Probate Courts

Honors, Memberships, and Professional Activities

  • Top Women in the Law award recipient, Massachusetts Lawyers Weekly, 2013
  • Member, Association for Conflict Resolution
  • Member, American Bar Association
  • Licensed Real Estate Broker

Lectures and ADR Trainings Conducted

  • Training faculty for MWI’s annual Advanced Divorce Training
  • Guest lecturer for Suffolk and Boston College Law Schools’ mediation courses

Background and Education

  • J.D., Northeastern University School of Law (1997)
  • M.S., University of Massachusetts/Amherst (1991)
  • B.S., University of Pittsburgh (1985)

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Marcus Stergio

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10 Liberty Square – 4th Floor Boston, MA 02109
Phone: 617-895-4029 | Fax: 617-973-9532 | Email: mstergio@mwi.org | Web: www.mwi.org/mentor

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Dispute Resolution Experience

Marcus Stergio is a mediator, mentor, and is the Manager of Commercial & Corporate Programs at MWI. Marcus mediates consumer conflicts, divorce and family cases, as well as housing disputes both within and outside of the MA Trial Court system. As the Manager of Commercial & Corporate Programs, Marcus manages the Court Mediation Program at MWI, serving as a mentor to mediators before, during and after court mediations. He is a member of MWI’s training team and serves as lead trainer for the Fletcher School of Law and Diplomacy mediation training at Tufts University, the MWI Housing and Eviction Training, as well as the MWI Refresher Mediation Program. Marcus also provides mediation training to commercial clients and participates as a guest mediation lecturer at the MIT Conflict Management Training, the Harvard University Program on Negotiation mediation seminar and at Lasell College. Outside of MWI, he is a member of the North Shore Community Mediation Center’s family and divorce mediation panel and serves as Web Manager for NEACR, the New England chapter of the Association for Conflict Resolution.


Representative Matters

  • Serves as a mentor to all new and experienced court mediators at MWI
  • Oversees a panel of approximately 100 court mediators who provide pro bono mediation services to the MA Trial Court
  • Debriefs cases with mediators via phone, email and Skype
  • Runs advanced mediation trainings for both new and experienced mediators
  • Models mediation in role play simulations for mediators in training

Honors, Memberships, and Professional Activities

  • Web Manager, New England Chapter of the Association for Conflict Resolution
  • Member, Society for Psychological Study of Social Issues
  • Mediator and Trainer, North Shore Community Mediation Center

Lectures and ADR Trainings Conducted

  • Serves as guest speaker and trainer at MIT Conflict Management Training
  • Coach and guest lecturer at Mediation & Conflict Management course, Harvard University
  • Conducts “Mediation as a Career” workshop, Newton (MA) Adult Continuing Education
  • Guest lecturer at Lasell College undergraduate and graduate Conflict Resolution courses
  • Current liaison for Fletcher School of Law and Diplomacy mediation practicum
  • Mediation role-play model for 2015 MA Peer Mediator’s Forum

Background and Education

  • BA, Communication Studies/Business Administration, Northeastern University, 2008
  • MA, Conflict Resolution, University of Massachusetts Boston, 2012
  • Negotiation and Dispute Resolution, Harvard Law School, 2013

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Robin DiGiammarino

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Mediating workplace and housing matters | Mediation Trainer | Mentor
Phone: 617-895-4026 | Email: rdigiammarino@mwi.org

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Dispute Resolution Experience

Robin DiGiammarino brings her experience in local government, health care and small business to her work in the field of conflict management. She has worked with MWI since 2003 serving as a mediator, trainer, facilitator and mentor. A proponent of life long learning, Robin served as a public official on a local school board, providing stewardship for a public education system serving over six thousand students. Robin holds a Master’s Degree in Occupational Therapy and she incorporates her expertise working with clients and her supervisory experience in clinical settings into her work as a coach, trainer and mentor. Since 2007, Robin has provided supervision and coaching to new mediators in the MWI Mentor Program. Robin enjoys mentoring adult learners providing opportunities for mentees to sharpen their mediation skills and reinforce good habits.


Representative Matters

  • MWI MA District and Municipal Court panelist for civil and advanced civil cases, housing evictions, family and probate disputes.
  • Pilot program in the Quincy District Court, Harassment Prevention Orders
  • Boston EEOC Office: Employment discrimination cases
  • MassHousing: Public housing disputes, Tenant’s Assistance Program, TAP
  • Numerous private disputes involving dissolution of business partnerships

Honors, Memberships, and Professional Activities

  • Association for Conflict Resolution, New England Chapter, member
  • ASTD, American Society for Training & Development
  • MassUMA Working Group: Co Chair, Mediator Training/Definition Committee, 2006-09

Lectures and ADR Trainings Conducted

  • The Community Builders Annual Conference, Hyannis MA, Presenter, 2014
  • Fitchburg State University, Fitchburg MA, Mediator and Consultant, 2014
  • Aspiring Leaders, NOVA, Workforce Development Division, USDA, Boston MA, Trainer, 2013
  • Attleboro MA High School, Peer Mediation Training, Co-Trainer, 2013
  • Autistic Self Advocacy Network Focus Group, Boston MA, Facilitator, 2013
  • Tips & Tools for Mediating 258E District Court Cases, MWI,Boston MA,  Presenter, 2013
  • Advanced Mediation Refresher Training, MWI, Boston MA, Trainer, 2012
  • Cary Memorial Library Foundation Professional Advisors, Lexington MA, Facilitator, 2012
  • Partnership for Community Schools, PCSM, Malden MA, Trainer, 2010
  • America Speaks, Framingham MA, Advancing Futures for Adults with Autism, Facilitator, 2009
  • Tufts University, Medford, MA, Negotiation Course, Guest Speaker, since 2009
  • Dept. of Public History, UMASS Amherst MA, Mediation for Historians, Trainer, 2008
  • Massachusetts Association of School Committees, MASC Conference, Hyannis MA, Presenter, 2007
  • Fletcher School of Law & Diplomacy, Tufts University, Medford MA, Trainer & Coach, since 2008
  • Boston College Law School, Newton MA, Mediation Course, Trainer & Coach, since 2006
  • Suffolk University Law School, Boston MA, Mediation Course, Trainer & Coach, since 2006
  • MWI, Boston MA,  Coach since 2004 and Trainer & Mentor, since 2007

Background and Education

  • American Society of Training & Development, Alexandria VA, certificate program, 2008
  • Equal Employment Opportunity Commission, Boston MA, practicum 2007
  • Program on Negotiation, Negotiation & Dispute Resolution, Harvard University, Fall 2006
  • Cultivating Mindfulness in the Law & Dispute Resolution, Harvard University, 2005
  • Mediation Works Incorporated Trainings, MWI Basic Mediation Training, 2003; Summary Process Training, 2004; Advanced Divorce Training, 2007; Train the Trainer, 2009
  • Negotiation Training, CMI/The Negotiation Group, Harvard Graduate School of Education, 1998
  • Boston University, Master of Science, Occupational Therapy, 1978

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For More Information

For more information, please contact Chuck Doran, Executive Director, at cdoran@mwi.org or 617-895-4026.