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Matt Thompson

Matt Thompson

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Mediating Workplace and Housing Matters | Negotiation Trainer with MWI
Phone: 617-895-4026 | Email: mthompson@mwi.org

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Dispute Resolution Experience

Madison “Matt” Thompson has worked for more than three decades in the areas of negotiation, conflict resolution, and cultural competency. He has worked with large, regional banking institutions, higher education institutions, and major teaching hospitals as well local banks and community non-profit agencies. He has worked with such diverse client groups as the Florida Department of Health, Nova Southeastern University, The Massachusetts Office of Dispute Resolution, Dorchester People for Peace, the New England Regional Black Nurses Association and the Concerned Black Men of Massachusetts.


Focus Areas

Matt has served the health care industry for 40 years as a direct care provider, trainer and senior human resources administrator. He has sixteen years’ experience as a health care provider coupled with ten years in the military health care system.


Honors, Memberships, and Professional Activities

  • Served as Vice President of Diversity for two major regional banks 
  • Former Director, Staff Diversity at Massachusetts Institute of Technology 
  • Former Director of Affirmative Action at the University of Massachusetts, Boston 
  • New England Association for Conflict Resolution – Board of Directors, 2006 – 2010 
  • Association for Conflict Resolution – National Conference Panning Committee and Diversity Committee 2008 – 2010

 


Lectures and ADR Trainings Conducted

  • Cultural Competency & Conflict Resolution in Health Care – Northeastern University, Physician Assistant Program 2005 – Present 
  • Cultural Competency & Conflict Resolution in Health Care – Nova Southeastern University, Physician Assistant Program 2005 – 2011 
  • Cultural Competency & Conflict Resolution in Health Care – Salus University Physician Assistant Program 2008 – Present 
  • Contract Negotiations – Salus University Physician Assistant Program 2008 – Present 
  • Mediation/Conflict Resolution, 30-hour Skills training for Massachusetts Department of Corrections in collaboration with Massachusetts office of Public Collaboration – March 2012 
  • Introduction to Negotiations Skills – National Grid – 2015 
  • Effective Communications – National Grid – 2012, 2014 
  • Building Positive Business Relationships- National Grid – 2012 
  • Cultural Competency Facilitation: Train-the-Trainer, Physician Assistant Education Association (Faculty Development Institute) – November 2008 

Background and Education

  • Physician Assistant Certificate – Northeastern University (1974) 
  • B.S. Health Sci. – Northeastern University (1979) 
  • Candidate – M.A. Dispute Resolution , University of Massachusetts, Boston

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