Difficult Conversations Workshop
MWI’s Difficult Conversations (two days) builds on the foundational skills and frameworks introduced at MWI’s Negotiation Skills Workshop. This advanced negotiation course offers helpful advice, tools and frameworks designed to understand our own and others’ behaviors during difficult conversations. This program also equips participants to understand and manage their emotions by grounding their identity when preparing to engage in difficult conversations skillfully and with confidence.
- Learn how to prepare for and skillfully manage difficult conversations
- Communicate with the goal of strengthening relationships
- Systematically prepare to manage internal mindsets and external behaviors
- Disentangle impact from intention
- Improve listening skills