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Customized Onsite Negotiation Workshops

MWI’s Negotiation Workshops provide a framework for conducting “win-win” negotiations through hands-on exercises and provides an opportunity to practice skills using real life case studies. Participants can expect to learn negotiation tactics to improve their skills in the areas of effective communication, building long-term, strategic relationships; maximizing the value available in every deal and dealing with difficult behaviors.

Our negotiation workshops are tailored to fit within your organization and provides the following services:

  • Customized Training:    MWI’s Negotiation Workshops can be delivered in a range of formats for different audiences in a variety of industries around the world. Whether it’s a two-day program at a company’s headquarters or a half day presentation at an annual sales meeting, we deliver workshops that are interactive and meet your specific needs.
  • Diagnostic Assessment:   Every participant completes a diagnostic assessment to better understand the group’s learning goals so the negotiation training team can create a program that is customized for each group of participants.
  • Ongoing Learning & Support:    Participants continue to receive negotiation tips and expert advice for a full year after the workshop.

Sample Negotiation Trainers (click on photo for bio)

  • Chuck Doran
    Chuck Doran
  • Rob Wilkinson
    Rob Wilkinson
  • Bobbi Thomason
    Bobbi Thomason
  • Michelle Wecksler
    Michelle Wecksler
Chuck Doran

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Mediating Workplace and Franchise Matters | Mediation Trainer | Negotiation Trainer
Phone: 617-895-4026  | Email: cdoran@mwi.org

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Dispute Resolution Experience

Chuck Doran is an experienced mediator specializing in the resolution of workplace, franchise and commercial disputes. A mediator since 1992, he is a member of the CPR Dispute Resolution Panel of Distinguished Neutrals and has provided mediation and other ADR services to a variety of clients including AT&T, Bose, BMW of North America, Coca-Cola, General Motors, Oxfam America, the Equal Employment Opportunity Commission (EEOC), the Massachusetts Commission Against Discrimination (MCAD), and the USPS REDRESS I and REDRESS II Mediation Panels. In 1993, Chuck completed a Specialization in Negotiation and Dispute Resolution at the Program on Negotiation at Harvard Law School. In 1994, Chuck founded MWI, a nationally recognized dispute resolution service and training organization based in Boston, MA that provides individual and corporate clients with mediation services, negotiation consulting and training, and mediation training. Chuck served as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee. He is a member of the Massachusetts Bar Association’s Dispute Resolution Advisory Group and is a past president of the Association for Conflict Resolution, New England Chapter. He is also a Distinguished Fellow with the International Academy of Mediators (IAM) and the President of IAM’s Board of Governors.


Focus Areas

  • General Motors:  Serves as a national mediator for disputes between Dealers and GM involving audit, incentive programs and fleet sales matters;  Designed and led the GM Mediation and Arbitration Training Program which provided training to hundreds of GM Dealer and Corporate Mediators;  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for General Motors;
  • BMW of North America:  Mediator for variety of matters involving BMW Motor Cars and Motorcycles.  Responsible for oversight and design improvements of national mediation and arbitration program managed by MWI for BMW of North America;
  • USPS and EEOC:   Contract workplace and employment mediator with the United States Postal Service and the Equal Employment Opportunity Commission mediating federal discrimination, termination, and other matters relating to the workplace;
  • 7-Eleven Incorporated:  Franchise mediator for matters emanating from the franchise agreement which may result in rehabilitation agreements, terminations, or succession planning.  Responsible for oversight and design improvements of the national mediation program managed by MWI for 7-Eleven.

Honors, Memberships, and Professional Activities

  • Distinguished Fellow and Executive Committee Board Member (President), Board of Governors – The International Academy of Mediators (IAM) (2013 – Present);
  • Appointed to serve as a member of the Massachusetts Supreme Judicial Court Standing Committee on Dispute Resolution and was Chair of the Qualifications Subcommittee (1999-2003);
  • President and Director of the Association for Conflict Resolution, New England Chapter (NE-ACR) (formerly the Society of Professionals in Dispute Resolution – SPIDR). Elected to serve as President and former President-Elect and Director of the six state regional chapter of ACR International (1997-2004);
  • Chair, Massachusetts Budget Coalition. Led statewide collaborative effort with 15 mediation providers across the Commonwealth of Massachusetts to secure over $950,000 in legislative funding for court-connected mediation services (1997-2000);
  • Arbitrator with the Massachusetts Bar Association’s Fee Arbitration Board (1996 to present).

Lectures and ADR Trainings Conducted

  • Mediation Trainer. Designed and served as lead trainer for over seventy-five 20 to 40 hour basic and advanced training programs, totaling over 2250 hours since 1994. Mediation training clients include Coca-Cola, Bose Corporation, MWI, Fletcher School of Law & Diplomacy and the Harvard Mediation Program at Harvard Law School;
  • Negotiation Instructor and Presenter. Chuck has worked nationally and internationally with top sales, procurement, and delivery professionals to diagnose and resolve negotiation challenges across multiple industries including financial/consulting, healthcare, and high tech. Served as a negotiation instructor for the internationally attended “Program of Instruction for Lawyers” Negotiation Workshop at Harvard Law School as a teaching assistant to Professor Roger Fisher on multiple occasions.

Background and Education

  • Graduate: Completed a Specialization in Negotiation and Dispute Resolution, at the Program On Negotiation, Harvard Law School, Cambridge, MA (1993);
  • Undergraduate: B.A., Philosophy, Binghamton University, SUNY, Binghamton, NY; President Philosophy Club / Tenure Committee (1989).

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Rob Wilkinson

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026negotiation@mwi.org

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Dispute Resolution Experience

Rob Wilkinson is a negotiation trainer who helps organizations deal with negotiation, leadership and management challenges. He is on the faculty at both the Kennedy School of Government at Harvard University and the Fletcher School of Law and Diplomacy at Tufts University. Rob also served as a Special Advisor on Negotiation at the Massachusetts Institute for Technology (MIT).

Rob teaches negotiation and management at the graduate level, and is a multiple nominee for the Paddock Award in Teaching Excellence. Rob has successfully supported numerous Fortune 500 companies, major government agencies, and international organizations, helping them to improve their negotiation skills and to increase their effectiveness.

He has over 20 years of experience in more than 35 countries, with the private, public and non-profit sectors. Clients include Chevron, General Mills, McDonald’s, IBM, Fidelity, MITRE, Deloitte, PricewaterhouseCoopers, Philips, The US Postal Service, The World Bank, International Monetary Fund (IMF), United Nations, National Urban League, World Wildlife Fund, Red Cross, US Office of Personnel Management (OPM), and the White House. Previously, Rob held a number of management positions with the United Nations Department of Peacekeeping Operations, Oxfam and the Department for International Development (DFID). He has worked extensively in the US, Asia, Africa, Europe and the Americas.


Lectures and Publications

  • “Theories and Indicators of Change.” United States Agency for International Development. March 2013.
  • “Preventing Violent Conflict.” Department for International Development, United Kingdom Government. March 2007.

Honors, Memberships, and Professional Activities

  • Lecturer in Public Policy and Leadership, Harvard Kennedy School
  • Lecturer in Negotiation and Global Aide Management, The Fletcher School of Law and Diplomacy, Tufts University

Background and Education

  • BS, Massachusetts Institute of Technology, 1992
  • MS, Stanford University, 1994
  • Certificate in Senior Management, Ashridge Business School, 2007

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Bobbi Thomason

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026negotiation@mwi.org

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Dispute Resolution Experience

Bobbi Thomason is a Senior Fellow and Lecturer at the Wharton School at the University of Pennsylvania, where she teaches MBA and Executive courses on Negotiation. Her research broadly examines how individual experience work and pursue their careers in globalizing and developing economies. Her research explores, for example, women’s attainment of executive leadership in the Middle East and Africa, as well as men and women’s experiences negotiating in local and global settings.

Bobbi has worked in conflict management consulting and as a Research Associate at the Harvard Business School and the Harvard Kennedy School. She is the International Researcher for Sheryl Sandberg’s Lean In: Women, Work and the Will to Lead and an advisor to the Lean In Foundation. Her research is featured in national and international media, including PRI’s The World, Smithsonian Magazine and KQED. She has a B.S.F.S. from Georgetown University and M.A. from Columbia University. Bobbi earned her Ph.D. in Management Science and Engineering from Stanford University.


Lectures and Publications

  • “Enacting a Constellation of Logics: How Transferred Practices are Recontextualized in a Global Organization.” Academy of Management Discoveries. November 2015. Vol. 2, No. 1.
  • “Status Reinforcement: The Psychological Experience of Locals Striving for Global Employment” Organization Science. December 2016.

Honors, Memberships, and Professional Activities

  • Senior Fellow, The Wharton School
  • Contributor & International Reseacher, Leanin.org
  • Research Fellow, Harvard Kennedy School, 2015-2016
  • Fulbright Scholar, 2007-2008

Background and Education

  • B.S.F.S., Georgetown University
  • M.A., Columbia University
  • Ph.D., Stanford University

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Michelle Wecksler

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Negotiation Trainer with MWI  – Available worldwide
617-895-4026negotiation@mwi.org

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Dispute Resolution Experience

Michelle Joy Wecksler offers over twenty years of experience as a global trainer and consultant in the fields of negotiation, conflict management, mediation, alternative dispute resolution, and interpersonal communication. She has worked with a variety of clients including Coca-Cola Enterprises, Inc., the United States Air Force, the American Association of Retired Persons (AARP), the US Environmental Protection Agency, US Department of Agriculture, Deloitte, VF Corp, IBM, Starbucks, McDonald’s, MedImmune and Thomson Reuters. Ms. Wecksler also served as the Alternative Dispute Resolution Practice Group Leader in the Legal Management Services Group for Ernst & Young, LLP where she assisted corporations in the design and implementation of strategic legal management initiatives, with a special focus on conflict management. In addition to her work as a trainer and consultant, Ms. Wecksler has mediated over 1,000 cases including business, commercial and employment disputes. Ms. Wecksler is also a certified Six Sigma Green Belt.


Focus Areas

Ms. Wecksler provided negotiation and conflict management training programs for Johnson & Johnson, Prudential, PaineWebber, Morgan Stanley Dean Witter, and General Electric. She also assisted the majority of these companies in the design and implementation of employment dispute resolution programs.


Honors, Memberships, and Professional Activities

  • Past founding Vice President of the Association for Conflict Resolution, Georgia Chapter 
  • Admitted to the State Bar of Georgia

Lectures and ADR Trainings Conducted

  • Trained hundreds of mediators and arbitrators across the country
  • Served as an adjunct professor at Georgia State University teaching graduate and undergraduate courses on negotiation and business law 

 Background and Education

  • J.D., University of Oregon School of Law
  • B.A., University of Michigan

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For More Information

For more information about MWI’s Negotiation Skills Workshops, please contact Chuck Doran at cdoran@mwi.org or 617-895-4026.