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Category: Mediation


Deep Canvassing and The Power of Active Listening

November 1, 2018

The modern technique of deep canvassing encourages active listening, and its positive impact is backed up by rigorous research and analysis.

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Five Books Every Mediator Should Read

June 7, 2018

Whether you are new to mediation, been in the field for decades, or just want to know how to navigate difficult conversations more effectively, these are the books everyone has something to gain from reading.

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Don’t Compromise in Mediation – Try Collaborating!

November 10, 2017

Rather than idealizing compromise, I aim to help parties in mediation and participants in MWI's Negotiation Skills Workshops and mediation trainings try a different approach: collaboration.

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Mediation Techniques for Managing Emotions

September 29, 2017

In mediation, we expect that there will be high emotions. With the help of mediation techniques, you can facilitate these situations and capitalize on high emotions in ways that can benefit all parties involved. Following are a few mediation techniques for managing emotions during mediation.

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Mediation Techniques for Managing Bias

July 13, 2017

In Getting to Yes: Negotiating Agreement Without Giving In, the first step to improved negotiations is to separate people from the problem. But what if the person is your problem? Managing bias like this can be a daunting task without a clear strategy or direction. Utilizing the following mediation techniques, you can improve your ability to manage bias in your mediations and negotiations.

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What Can You Gain From Mediation Training?

June 21, 2017

We are going to let you in on an industry secret: many people who complete mediation training do not become full-time mediators. Those who pursue a full-time career as a mediator can find fulfillment and success In general, though, people who train as mediators are simply looking to build their skills and incorporate mediation into the work they are already doing. So what can you gain from a mediation training? Recently, we collected reflections from participants in MWI’s 40 Hour Mediation Training to answer that question.

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Mediation Techniques to Resolve Conflict in the Workplace

May 18, 2017

Conflict in the workplace in inevitable. MWI mediators are experts at helping people across the country resolve conflict in the workplace and manage hundreds of disputes in any given year. We encourage those who are in dispute to welcome a third party neutral to rebuild communication, trust, and capacity for resolving disputes moving forward. However, not every conflict in the workplace requires the help of a mediator. Utilizing some basic mediation techniques, you can more effectively navigate difficult conversations and resolve conflict in the workplace.

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How to Listen Like a Mediator

March 30, 2017

Mediators are masters of listening well. Conflict has a habit of turning conversation into competition, with each statement feeling like a serve that you have to return in order to win a point. Mediators transform the purpose of these conversations from “winning” to understanding one another and working towards resolution, and effective listening skills are a key part of the process. If you want to change the way you have conversations and improve your listening skills, learn to listen like a mediator.

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Using Mediation Skills Outside of Mediation

March 16, 2017

Skills developed in MWI’s Mediation Training helped in my recent work with a diverse group of parties to find a solution to a thorny set of issues.

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How to Become a Mediator

February 16, 2017

If you are interested in learning how to become a mediator, you'll be surprised to learn that there are surprisingly few requirements to becoming a mediator in the United States.

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