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Ombudsman Definition

Mediation and Negotiation Blog


Negotiation Lessons from United Airline’s Bonus Lottery Plan

March 8, 2018

United Airlines announced their new core4 Score Rewards program on Friday. By Monday, they put the program on pause. What went wrong?

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What are Objective Standards?

March 2, 2018

Understanding and utilizing objective standards helps us to define what is fair and can result in more equitable, agreeable solutions.

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Effective Icebreakers for Improved Facilitation

February 15, 2018

Effective icebreakers are an essential tool for trainers and facilitators looking to learn more about participants and create a comfortable environment.

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How should ombuds refer to parties in sexual harassment cases?

January 29, 2018

Using litigation-inspired terms by default misses an opportunity to promote a more effective ombuds process in sexual harassment cases.

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How to Work With a Parenting Coordinator in Massachusetts

January 23, 2018

A Parenting Coordinator is a neutral third party who helps separated or divorced parents caught in high conflict resolve child-related disputes, privately and out of court. Parents deciding to work with Parenting Coordinators in Massachusetts are becoming more and more prevalent in 2018. This article aims to educate parents and counsel on how to engage the services of a Parenting Coordinator (PC) when: 1) Both parents agree to work with a Parenting Coordinator, and 2) When only one parent wants to work with a Parenting Coordinator.

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Books to Build on Getting to Yes & Improve Your Negotiation Skills

January 18, 2018

So you've read Getting to Yes. What's next?

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Divorce Books, Divorce Articles, Divorce Videos and More

January 2, 2018

Divorce Books, Divorce Articles, Divorce Videos, and More This post on divorce books, articles, videos and more was compiled by MWI Divorce & Family Mediator Sally Plone. Children & Divorce Books

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How to Prepare for a Difficult Conversation

December 18, 2017

With proper preparation, we can make difficult conversations less difficult and more constructive.

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Negotiation Skills: Utilizing the Power of Silence

December 7, 2017

With all the focus on how to shape a negotiation with what you say, it can be easy to overlook one of the most powerful tools a negotiator can utilize: silence.

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Don’t Compromise in Mediation – Try Collaborating!

November 10, 2017

Rather than idealizing compromise, I aim to help parties in mediation and participants in MWI's Negotiation Skills Workshops and mediation trainings try a different approach: collaboration.

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